Surveillance Operator

Sky River Casino; Elk Grove (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

Sky River Casino in Elk Grove, CA is seeking a Surveillance Operator to observe, document, and report on property activity to protect assets and guests. You will monitor CCTV, write daily logs, and assist in investigating unusual activities across gaming and cash-handling areas.

Ideal candidates have 1 year in casino surveillance, strong attention to detail, and proficiency with Microsoft Office and surveillance software. This role requires you to be 21+ and provide high school diploma or GED.

Qualifications

• 1 year of experience in the casino surveillance field preferred.
• Must be 21 years or older.
• High school diploma/GED or equivalent experience preferred.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software; and surveillance software.
• Knowledge of all table games preferred.
• Knowledge of slot machine usage and operation preferred.

Responsibilities

• Monitors activities of guests and employees on the casino floor, cage, change booths and count rooms via CCTV and personal observation.
• Identifies and documents illegal or unusual activities and reports them to appropriate personnel.
• Writes daily reports and logs.
• Monitors alarm system and reviews tapes related to jackpots.
• Operates surveillance equipment and ensures it is working properly during shift.
• Contributes to court actions relating to gaming violations.
• Protects company assets and maintains confidentiality of property issues.

Skills

Attention to detail

Organizational skills

Analytical thinking

Problem solving

Microsoft Office

Surveillance software

Casino knowledge

Education

HS diploma/GED

Tools

Microsoft Office Suite

Surveillance software

Job description

The Surveillance Operator is responsible for observing, documenting, and reporting all activity on property to protect property assets, guests, and employees; and for maintaining close surveillance of all gaming and cash-handling areas.

• Monitors activities of guests and employees on the casino floor, cage, change booths and count rooms via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls.


• Utilizes necessary equipment to identify record and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel.


• Video records questionable activities and make written reports to appropriate personnel.


• Monitors alarm system.


• Reviews tapes associated with jackpots.


• Maintains strict confidentiality of all property related issues.


• Operates monitor room equipment, including basic computer functions.


• Participates in court actions relating to gaming violations.


• Protects the assets of the company.


• Prepares and writes daily reports and logs.


• Operates all surveillance computer equipment.


• Ensures all surveillance equipment is working correctly throughout their shift.


• Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas.


• Monitors property and casino operations to ensure adherence to the state regulations and company policies and procedures.


• Performs other tasks as assigned

Requirements

• Must be 21 years or older.


• High school diploma/ GED or equivalent experience preferred.


• 1 year of experience in the casino surveillance field preferred.


• Excellent organizational skills and attention to detail.


• Strong analytical and problem-solving skills.


• Proficient with Microsoft Office Suite or related software; and surveillance software.


• Knowledge of all table games preferred.


• Knowledge of slot machine usage and operation preferred.

Is this position responsible for selling, serving, or distributing alcoholic
beverages or do they have comp authority? No

Other Certifications? N/A

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.