SURVEILLANCE OFFICER

Robinson Rancheria Resort & Casino; Nice (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Robinson Rancheria Resort & Casino in NICE, CA is seeking a Surveillance Officer responsible for protecting assets and observing casino floor activities. The role includes operating CCTV systems, recording transactions, and maintaining logs to ensure adherence to policies during the assigned shift.

Candidates should have a background in surveillance or law enforcement, be able to obtain a gaming license, and pass background checks.

Qualifications

• One year surveillance or law enforcement experience preferred.
• Must be able to obtain gaming license.
• Native American preference.
• Must pass background check.

Responsibilities

• Maintains surveillance on designated areas and activities.
• Records any irregular gaming activity.
• Operates CCTV system and surveillance equipment.
• Provides observations to ensure compliance with policies.
• Records activities in daily activity log.
• Assists in transaction verification duties.
• Performs spot audits as required.
• Notes attendance guidelines and adheres to policies.
• Performs tasks assigned by shift supervisor.

Skills

Surveillance experience

Interpersonal skills

Camera systems

Gaming license readiness

Tools

CCTV systems

Surveillance equipment

Job description

Job Details

Job Location: ROBINSON RANCHERIA RESORT & CASINO - NICE, CA 95464

SUMMARY:

The Surveillance Officer protects company assets and possesses a knowledge of clandestine surveillance operations. Performs both overt and covert surveillance activities during the assigned shift. Observes all money exchange/count transactions.

ESSENTIAL RESPONSIBILITIES:

• Maintains surveillance on designated areas and activities.
• Records any irregular gaming activity.
• Operates a Microprocessor based Closed Television System, all surveillance equipment, including, but not limited to monitors, switches, computers, controllers and cameras as assigned.
• Provides Closed Circuit Television and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
• Records all activities in the operator’s daily activity log.
• Logs information as directed by the shift supervisor in the employee information data-base.
• Assists in all transaction verification duties.
• Performs spot audits as required by the shift supervisor.
• Familiar with cheating techniques on live games, slot machine, hard/soft count, change banks, and vaults.
• Familiar with all department operational policies and maintains a constant vigil for deviations.
• Notes the attendance guidelines of the job and adheres to regulatory, departmental and company policies, including those regarding confidentially.
• Performs all tasks assigned by the Shift Supervisor.

QualificationsQUALIFICATIONS:

• One year surveillance or law enforcement experience preferred.
• All applicants must be at least 18 years of age.
• Broad knowledge of games and casino rules, procedures and administration.
• Excellent interpersonal and communication skills.
• Familiarity with camera equipment and methods of operation and recording.
• Knowledge of and identification of methods of cheating games and other related activities.
• Professional appearance
• Native American preference.
• Must be able to obtain gaming license.
• Able to function under stressful conditions during assigned shift.
• High level of hand eye coordination, moderate lifting.
• Must be able to speak, read and write the English language.
• correctable vision to 20x20.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.

AMERICAN INDIAN PREFERENCE

Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.