Surveillance Investigator I

Command Investigations; Sioux City (IA); Hybrid; USD 27,552 - 34,440; Full time

Benefits offered by this job

Accrued Paid Time Off

Medical, Dental, and Vision Insurance

401(k) Plan

Employee Referral Program

Paid Travel Time

Daily Vehicle Allowance

Overnight Pay

Performance incentives

Job summary

Command Investigations in Sioux City, Iowa is hiring Surveillance Investigators to conduct field surveillance and gather evidence. Ideal candidates should have a strong sense of integrity, attention to detail, and the ability to work independently. Requirements include a valid driver's license, a reliable vehicle, and excellent communication skills. The job offers flexible hours, with shifts starting as early as 3:00 AM, and full-time benefits like medical insurance and accrued paid time off.

Qualifications

• 0-1 years of experience required.
• Must be 21 years of age or older.
• Valid driver’s license with clean DMV record.

Responsibilities

• Conduct field surveillance investigations and document activities.
• Communicate with team leaders regarding positions and observations.
• Maintain confidentiality and professionalism during operations.

Skills

Attention to detail

Integrity

Communication skills

Judgment

Self-motivation

Education

High school diploma or equivalent

College degree preferred

Tools

Smartphone

Digital camcorder

Laptop with Microsoft Word

Covert camera

Job description

Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.

Pay

USD 20-25 per hour (depending on state)

Schedule

Days of the week vary and holidays, weekends, and overtime are typically required. Start times may be as early as 3:00‑4:00 AM; 8‑hour shifts are typical but can range up to 12‑16 hours. Due to the nature of this role, there is no guarantee of hours or case assignments; schedules are flexible with advance discussion and notification.

Location

On the road with potential overnight stays when necessary.

Growth Opportunities

Opportunities to grow within a nationally recognized organization in an exciting and evolving industry.

Full Time Benefits

• Accrued Paid Time Off
• Medical, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Referral Program
• Paid Travel Time
• Daily Vehicle Allowance
• Reimbursement for case‑related expenses
• Overnight Pay
• Additional performance incentives – Monthly Hot Shot bonus and Monthly Tiered bonus program based on performance.

Responsibilities

Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.

• Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
• Perform both vehicular and on‑foot surveillance while maintaining complete cover and discretion
• Develop and execute pre‑surveillance planning tailored to each location and case
• Record and document investigative findings through video and detailed written reports
• Capture subjects in a variety of environments, such as public spaces, events, and workplaces
• Submit comprehensive reports and video evidence within required timeframes
• Communicate consistently with team leaders regarding positions, observations, and tactical strategy
• Utilize digital surveillance equipment, web‑based technology, and investigative software
• Maintain confidentiality and professionalism while representing Command Investigations
• Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations

Requirements

• Reliable vehicle with legal dark tint
• Smartphone
• Laptop with Microsoft Word
• Digital camcorder with date/time stamp and upload capability
• Covert camera of choice
• Tripod/monopod
• SD cards if applicable

What We Are Looking For

• Highly observant and detail‑oriented individuals
• Strong sense of integrity, independence, and reliability
• Excellent judgment and situational awareness
• Adaptability to changing environments and case demands
• Self‑motivated professionals who can work autonomously
• Strong written and verbal communication skills
• Professional demeanor with a commitment to discretion and client confidentiality
• Eagerness to learn and grow within the investigative industry

What You Will Bring

• 0‑1 years of experience required
• Must be 21 years of age or older
• Valid driver’s license with clean DMV record
• High school diploma or equivalent required
• College degree preferred
• Computer skills including the ability to upload video and still images from a camera into an electronic system
• Must carry personal auto insurance with liability limits of 100k/300k/100k
• Proficient reading skills and ability to follow directions required
• Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi‑tasking skills. Flexibility and effective time management are required
• Ability to work holidays, weekends, and overtime required
• Regular, predictable, and full attendance, as assigned, is an essential function of the job
• Willingness to travel and work the required schedule, starting as early as 3:00 AM
• Complete a Command Investigations, LLC employment application and submit to other pre‑employment tasks as required for employment

Physical Requirements

• Remember and understand certain instructions, guidelines, or other information
• Ability to lift up to 25 lbs (11.34 kg) on occasion
• Required to sit, stand, and/or walk for long periods at a time
• Required to enter text or data into a computer or other machine by means of a traditional keyboard
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; must hear, understand, and distinguish speech and surrounding sounds such as traffic, environmental noises, or standard office activity

About Command Investigations

Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.

Command Investigations, LLC is an Equal Opportunity Employer.