Surveillance Investigator II

Command Investigations; New Haven (CT); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Accrued Paid Time Off

Medical, Dental, Vision, and Life Insurance

401(k) Plan

Employee Referral Program

Daily Vehicle Allowance

Job summary

Command Investigations in Connecticut is looking for Surveillance Investigators who demonstrate integrity, independence, and excellent observational skills. This role requires conducting field surveillance, capturing detailed video evidence, and preparing reports. Candidates must have prior investigative experience and be able to work flexible hours, including weekends and holidays. Benefits include paid time off, health insurance, and a 401(k) Plan. Join a growing team dedicated to delivering top-tier service in a dynamic environment.

Qualifications

• 1+ years of demonstrated Private Investigator experience.
• Must be 21 years of age or older.
• Valid driver’s license with clean DMV record.

Responsibilities

• Conduct field surveillance by observing, tracking, and documenting subjects.
• Prepare comprehensive reports for client review.
• Utilize digital surveillance equipment and technology.

Skills

Detail-oriented

Strong judgment

Excellent communication skills

Education

High school diploma or equivalent

College degree preferred

Tools

Smartphone

Laptop with Microsoft Word

Digital camcorder

Job description

Command Investigations, LLC is looking for Surveillance Investigators to join a dynamic team of experienced professionals.

Overview

This is an exciting opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast‑paced investigative environment.

Why You Will Love Working with Command Investigations, LLC

At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top‑tier Service with Integrity that drives Results!

Pay

$25‑$30 per hour (depending on state).

Schedule

This is not a standard 9‑5 role. Workdays and hours vary based on business needs. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours.

NOTE: There is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.

Location

On the road with potential overnight stays when necessary.

Growth Opportunities

Our employees have opportunities to grow within a nationally recognized organization in an evolving industry.

How We Take Care Of You (Full Time Benefits)

• Accrued Paid Time Off
• Medical, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Referral Program
• Paid Travel Time
• Daily Vehicle Allowance
• Reimbursement for case‑related expenses
• Overnight Pay
• Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance.

Our benefits plan helps keep you and your family healthy, happy, and secure.

What You Will Do

In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.

• Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
• Perform both vehicular and on‑foot surveillance while maintaining complete cover and discretion.
• Develop and execute pre‑surveillance planning tailored to each location and case.
• Record and document investigative findings through video and detailed written reports.
• Capture subjects in a variety of environments, such as public spaces, events, and workplaces.
• Submit comprehensive reports and video evidence within required timeframes.
• Communicate consistently with team leaders regarding positions, observations, and tactical strategy.
• Utilize digital surveillance equipment, web‑based technology, and investigative software.
• Maintain confidentiality and professionalism while representing Command Investigations.
• Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations.

Requirements

• Reliable vehicle with legal dark tint
• Smartphone
• Laptop with Microsoft Word
• Digital camcorder with date/time stamp and upload capability
• Covert camera of choice
• Tripod/Monopod
• SD cards if applicable

What We Are Looking For

• Highly observant and detail‑oriented individuals.
• Strong sense of integrity, independence, and reliability.
• Excellent judgment and situational awareness.
• Adaptability to changing environments and case demands.
• Self‑motivated professionals who can work autonomously.
• Strong written and verbal communication skills.
• Professional demeanor with a commitment to discretion and client confidentiality.
• Eagerness to learn and grow within the investigative industry.

What You Will Bring

• 1+ years (minimum 2,000 hours) of demonstrated Private Investigator experience, not including law enforcement, military, etc.
• Must be 21 years of age or older.
• Valid driver’s license with clean DMV record.
• High school diploma or equivalent required.
• College degree preferred.
• Computer skills including the ability to upload video and still images from a camera into an electronic system.
• Must carry personal auto insurance with liability limits of 100k/300k/100k.
• Proficient reading skills and ability to follow directions required.
• Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi‑tasking skills. Flexibility and effective time management are required.
• Ability to work holidays, weekends, and overtime required.
• Regular, predictable, and full attendance, as assigned, is an essential function of the job.
• Willingness to travel and work the required schedule, starting as early as 3:00 AM.
• Complete a Command Investigations, LLC employment application, pass a background check, and submit to other pre‑employment tasks as required for employment.

Physical Requirements

• Remember and understand certain instructions, guidelines, or other information.
• Ability to lift up to 25 lb (11.34 kg) on occasion.
• Sit, stand, and/or walk for long periods.
• Enter text or data into a computer by means of a traditional keyboard.
• Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

About Command Investigations

Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.

Command Investigations, LLC is an Equal Opportunity Employer.