Surveillance Investigator - Flexible Hours & Field Reporting

ISG; Taunton (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Insight Service Group (ISG) is seeking Surveillance Investigators in Massachusetts to conduct on-site and mobile surveillance in support of fraud investigations. You will document findings, write detailed reports, and coordinate with a team to meet strict timelines.

Ideal candidates have experience in SIU or related fields, access to a reliable vehicle, a valid driver’s license, and the ability to travel as needed. This full-time role requires independence, strong communication, and discretion.

Qualifications

• Experience in surveillance or SIU investigations.
• Proficient with written reports.
• Valid driver's license and reliable vehicle.
• Ability to travel up to 2 hours one way.

Responsibilities

• Conduct thorough investigations related to suspected fraud and misconduct.
• Perform on-site mobile surveillance, maintaining discretion and professionalism.
• Remain in the vehicle for extended periods (up to 8 hours or longer).
• Travel up to 2 hours one way per case as needed.
• Document findings by writing detailed reports and uploading video evidence.
• Collaborate with team members and report findings to management.
• Maintain accurate records and documentation in compliance with company policies.

Skills

Excellent communication skills

Self-motivated

Time management

Team player

Tools

Video camera with timestamp

Reliable computer and cell phone

Web-based systems proficiency

Job description

Insight Service Group (ISG) is seeking Surveillance Investigators in Massachusetts to conduct on-site and mobile surveillance in support of fraud investigations. You will document findings, write detailed reports, and coordinate with a team to meet strict timelines.

Ideal candidates have experience in SIU or related fields, access to a reliable vehicle, a valid driver’s license, and the ability to travel as needed. This full-time role requires independence, strong communication, and discretion.