Surveillance Investigator – Field Ops & Claims

The Robison Group; Schaumburg (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid travel time

Mileage reimbursement

Job summary

The Robison Group is seeking a surveillance investigator to perform workers compensation and liability investigations, along with related background checks. The role involves stationary and mobile video surveillance, with early hours, long days, and regional travel expected.

You must be self-motivated, detail-minded, and capable of working independently or in a team. A college degree is preferred, and a reliable computer, high-speed internet, and a valid driver's license are required.

Qualifications

• Self-motivated, determined, and intuitive.
• Strong initiative and work ethic.
• Ability to identify critical issues quickly and accurately.
• Demonstrated observational, organizational, and listening skills.
• Excellent oral and written communication.
• Ability to work independently, as well as in a team.
• Candidate must own a reliable computer, preferably a laptop.
• Access to high-speed internet and a scanner or fax machine.
• Must have strong computer and internet skills.
• Proficient with a digital camera.
• Must own reliable transportation.
• Possess a valid driving license.
• Upon hire, candidate will be asked to submit a driving record provided by the state DMV or Secretary of State.
• Applicants must pass an extensive background check.
• Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
• College Degree preferred.

Responsibilities

• Thoroughly complete assigned cases.
• Testify to the collected facts obtained in any hearing or court of law as needed.
• Assist other investigators on challenging cases.
• Make sound judgments both during the investigation and with future handling recommendations.
• Turn in updates, evidence, and report in timely manner.
• Upload surveillance video upon completion of daily investigation.
• The nature of this job requires early hours, long days, and travel into surrounding areas.

Skills

Strong initiative

Excellent communication

Observational skills

Organizational skills

Listening skills

Independent and team work

Reliable transportation

Valid driving license

Background check clearance

Drug test readiness

Digital camera proficiency

Computer and internet skills

Education

College Degree preferred

Tools

Digital camera

Job description

The Robison Group is seeking a surveillance investigator to perform workers compensation and liability investigations, along with related background checks. The role involves stationary and mobile video surveillance, with early hours, long days, and regional travel expected.

You must be self-motivated, detail-minded, and capable of working independently or in a team. A college degree is preferred, and a reliable computer, high-speed internet, and a valid driver's license are required.