Surveillance Investigator - East Bay

Allied Universal; Concord (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid holidays

Vacation accrual

Job summary

Allied Universal Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants to support insurance claim administration. Multiple positions are available, with pay rate between $20 and $24 per hour, and requirements include a valid driver's license and the ability to work varied hours.

The role involves independent investigations across workers' compensation, general liability, property/casualty, and disability,

Qualifications

• High school diploma or equivalent required.
• Post offer, must complete Allied Universal Investigations training/orientation.
• Minimum 1 year verifiable work experience, preferably in investigations or protective services.
• Flexibility to work varied and irregular hours including weekends/holidays.
• Ability to type reports in Word with minimal errors.
• Proficient with laptops, video cameras, and cell phones.

Responsibilities

• Conduct independent investigations of insurance claims across coverage types.
• Utilize surveillance techniques and equipment to monitor subjects covertly.
• Document observations in clear, concise reports.
• Collaborate with investigators and law enforcement as needed.
• Maintain confidentiality and comply with legal/ethical standards.

Skills

Report writing

Independent work

Attention to detail

Flexibility

Use of cameras/phones

Education

High school diploma or equivalent

Associate's Degree or higher (preferred in Criminal Justice)

Tools

Laptop computers

Video cameras

Cell phones

Job description

Surveillance Investigator - East Bay

Job Locations

US-CA-Livermore | US-CA-Concord

Overview

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.

Job Description

Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

Multiple positions are available!

• Pay Rate: $20 - $24 / hr
• Must possess a valid driver's license with at least one year of driving experience

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

Qualifications (Must Have)

• High school diploma or equivalent
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
• Minimum of one (1) year of verifiable work experience, preferable involving investigations or other protective service-related field
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalismAbility to work in a very independent environment

Preferred Qualifications (Nice to Have)

• Associate's Degree or higher, preferably in Criminal Justice
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience
• Prior educational or professional incident reporting and/or investigations experience

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com