Surveillance Investigator

Allied Universal; San Antonio (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid holidays and sick days

Vacation time

Seven paid holidays

Vacation time

Job summary

A leading security services company in San Antonio is seeking a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants to assist with insurance claims. Candidates must have a high school diploma and be flexible in their working hours, including weekends. The role offers competitive benefits including medical, dental, and a 401(k) plan. This position requires strong observational skills and the ability to document findings clearly.

Qualifications

• High school diploma or equivalent required.
• Prior experience in investigations or witness interviews is a plus.
• Must be able to work flexible hours including weekends.
• Experience with incident reporting or investigations is preferred.
• Availability for varied hours including weekends and holidays.

Responsibilities

• Conduct independent investigations of insurance claims.
• Utilize surveillance techniques to monitor subjects.
• Document and report observations clearly.
• Collaborate with law enforcement as needed.
• Maintain confidentiality in surveillance operations.

Skills

Flexibility to work varied hours

Ability to type reports

Proficient in using video cameras

Manage stressful situations

Maintain focus and multitask

Education

High school diploma or equivalent

Associate’s Degree in Criminal Justice (preferred)

Tools

Microsoft Word

Laptop computers

Video cameras

Cell phones

Job description

Company Overview

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

• Must possess a valid driver's license with at least one year of driving experience
• Company credit card to cover fuel and hotel expenses
• Guaranteed Days Off!

RESPONSIBILITIES

• Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE)

• High school diploma or equivalent
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
• Prior educational or professional exposure to witness interviews or video monitoring
• Prior educational or professional incident reporting and/or investigations experience
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalism
• Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• Associate’s Degree or higher, preferably in Criminal Justice
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.