Surveillance Investigator

Allied Universal; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan enrollment

Paid holidays and sick days

Vacation time accrued biweekly

Job summary

A leading company in insurance investigations is hiring a Surveillance Investigator in Dallas, Texas. The role requires conducting mobile and stationary surveillance to confirm claimant activities for insurance claims. Candidates must have a high school diploma or equivalent, and be flexible to work varied hours. Essential skills include conducting investigations, using surveillance equipment, and clear report writing. Benefits include medical, dental, and 401(k) enrollment. Join us to innovate in the insurance industry.

Qualifications

• High school diploma or equivalent required.
• Must complete the training/orientation course post-offer.
• Prior experience in incident reporting or investigations.
• Flexibility to work varied hours, including weekends.
• Ability to type reports with minimal errors.
• Ability to type reports in Microsoft Word with minimal errors.
• Proficient with laptop computers, video cameras and cell phones.
• Capable of working independently in a dynamic environment.
• Demonstrated ability to remain composed under stress.

Responsibilities

• Conduct independent investigations of various insurance claims.
• Utilize surveillance techniques to monitor subjects covertly.
• Document and report observations clearly and concisely.
• Collaborate with investigators and law enforcement as needed.
• Maintain confidentiality in surveillance operations.

Skills

Independent investigations

Surveillance techniques

Report writing in Microsoft Word

Multitasking

Professionalism under stress

Education

High school diploma or equivalent

Associate’s Degree or higher in Criminal Justice (preferred)

Tools

Laptop computers

Video cameras

Cell phones

Job description

Overview

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

• No office to go to - travel daily to cases in the field!
• Company credit card to cover fuel and hotel expenses
• Must possess a valid driver's license with at least one year of driving experience

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

Qualifications (MUST HAVE)

• High school diploma or equivalent
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
• Prior educational or professional exposure to witness interviews or video monitoring
• Prior educational or professional incident reporting and/or investigations experience
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalism
• Ability to work in a very independent environment

Preferred Qualifications (Nice to Have)

• Associate’s Degree or higher, preferably in Criminal Justice
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.