Surveillance Investigator

Allied Universal; Round Rock (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Auto allowance

Travel allowance

Job summary

Allied Universal is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants to support insurance claim administration. Responsibilities include covert surveillance, documenting observations, and coordinating with investigators and law enforcement as needed.

The role requires a high school diploma, completion of Allied Universal Investigations training, a valid driver's license with at least one year of driving experience, and the ability to work

Qualifications

• High school diploma or equivalent is required.
• Post offer, must complete Allied Universal Investigations training/orientation.
• Minimum of one year of verifiable work experience, preferably investigations or protective service.
• Flexibility to work varied and irregular hours/days including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal errors.
• Proficient with laptops, video cameras, and cell phones.
• Ability to work independently and maintain focus.
• Ability to stay calm and professional under stress.

Responsibilities

• Conduct independent investigations of insurance claims across various coverage types.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations clearly and concisely.
• Collaborate with other investigators and law enforcement as needed.
• Maintain confidentiality and comply with legal and ethical standards.

Skills

Independent work

Multitasking

Professionalism under pressure

Flexible hours

Education

High school diploma or equivalent

Tools

Microsoft Word

Laptop computers

Video cameras

Cell phones

Job description

Overview

Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Job Description

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

• No two days are the same!
• Auto and travel allowances!
• Must possess a valid driver's license with at least one year of driving experience

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

Qualifications (must Have)

• High school diploma or equivalent
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
• Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalism
• Ability to work in a very independent environment

Preferred Qualifications (nice To Have)

• Associate’s Degree or higher, preferably in Criminal Justice
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience
• Prior educational or professional incident reporting and/or investigations experience

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1672351