Surveillance Investigator

The Robison Group; Richmond (VA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Paid travel time

Mileage reimbursement

Per diem

Job summary

The Robison Group is seeking a vigilant surveillance investigator to join our nationwide investigations team. The role involves conducting workers' compensation, liability, and multi-line claims investigations, including stationary and mobile video surveillance, with early hours and travel as needed.

Responsibilities include completing cases, testifying as needed, assisting colleagues, uploading video, and maintaining timely reports.

Qualifications

• One year of private investigations (PI) experience encouraged.
• Strong observation and analytical skills.
• Excellent written and verbal communication abilities.
• Willingness to work early hours, weekends, and travel as needed.

Responsibilities

• Thoroughly complete assigned cases.
• Testify to facts in hearings or court as needed.
• Assist other investigators on challenging cases; make sound judgments.
• Submit updates, evidence, and reports in a timely manner.
• Upload surveillance video upon completion of daily investigation.
• Be prepared for early hours, long days, and travel to surrounding areas.

Skills

Self-motivated

Initiative

Issue identification

Observational skills

Oral comms

Written comms

Independent work

Teamwork

Flexible hours

Own computer

Internet access

Scanner

Laptop

Digital camera

Reliable transportation

Driver's license

DMV driving record

Background check

Drug test

College degree preferred

Education

Bachelor's degree preferred

Tools

Digital camera

Scanner

Laptop

Internet access

Job description

Are you looking for a company who believes in world class employee culture and focuses on growing YOU professionally?

Alpine Intel is dedicated to innovation across the property, auto, liability, and workers comp insurance fields – helping our customers reach peak performance throughout the policy life cycle. Through our operating brands, HVACi, StrikeCheck, National Fire Experts, Donan Engineering, BSC Forensics, Component Testing Laboratories, The Robison Group, VRC Investigations, TechLoss, Mecanica Scientific Services, and HMI we are respected as the industry leader for our scale and our track record of conducting expert, specialized, and accurate investigations. Headquartered in Charlotte, North Carolina, our team of experienced professionals provides high-quality solutions nationwide. Alpine Intel is looking for bright candidates with a passion for problem solving to join our growing team.

Individuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks. The majority of cases worked in this position require stationary and mobile video surveillance.

Principal Responsibilities For Surveillance

• Thoroughly complete assigned cases.
• Testify to the collected facts obtained in any hearing or court of law as needed.
• Assist other investigators on challenging cases.Make sound judgments both during the investigation and with future handling recommendations.Turn in updates, evidence, and report in timely manner.
• Upload surveillance video upon completion of daily investigation.
• The nature of this job requires early hours, long days, and travel into surrounding areas.

Who Should Apply

We are looking for people who are enthusiastic about investigations, those who thrive in a diverse work environment, and individuals who have a commitment to the very highest standards of honesty, integrity and respect.

Candidates with at least one year of PI experience are strongly encouraged to apply.

Position Qualifications

Self-motivated, determined, and intuitive.

• Strong initiative and work ethic.
• Ability to identify critical issues quickly and accurately
• Demonstrated observational, organizational, and listening skills.
• Excellent oral and written communication.
• Ability to work independently, as well as in a team.
• Flexible schedule working weekends, holidays, and possible evenings.
• Candidate must own a reliable computer, preferably a laptop.
• Access to high-speed internet and a scanner or fax machine.
• Must have strong computer and internet skills.
• Proficient with a digital camera.
• Must own reliable transportation.
• Possess a valid driving license.
• Upon hire, candidate will be asked to submit a driving record provided by the state DMV or Secretary of State.
• Applicants must pass an extensive background check.
• Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
• College Degree preferred.

Training

The Robison Group provides remote and/or in-classroom training to ensure that individuals are set up for success before moving into their roles.

Compensation & Reimbursements

• Paid travel time and reimbursement for mileage, tolls, and other per diem items.
• Hourly Rate is commensurate with education and experience.