Surveillance Investigator

Alpine Intel, LLC; Nashville (TN); On-site; USD 20,664,000 - 38,573,000; Full time

Job summary

Alpine Intel, LLC is seeking investigators to perform workers' compensation, liability, and multi-line insurance investigations, including stationary and mobile video surveillance. You will gather facts, testify when needed, and support case handling.

The Robison Group provides remote and/or in-classroom training to ensure success before moving into roles. Expect early hours, long days, and travel; background checks and drug testing are required. College degree preferred.

Qualifications

• Self-motivated and able to work independently or in a team.
• Strong initiative and work ethic with good judgment.
• Excellent written and oral communication abilities.
• Ability to identify issues quickly and accurately.
• Access to a reliable computer and high-speed internet.
• Must pass extensive background check and drug test.

Responsibilities

• Thoroughly complete assigned surveillance cases.
• Testify to collected facts in hearings or court as needed.
• Assist other investigators on challenging cases and provide reports promptly.
• Upload surveillance video after daily investigations.
• Work early hours, long days, and travel to surrounding areas.

Skills

Self-motivation

Initiative

Observational skills

Communication skills

Independent / team work

Reliable transportation

Driving record check

Problem solving

Education

College Degree preferred

Job description

Are you looking for a company who believes in world class employee culture and focuses on growing YOU professionally?
Alpine Intel is dedicated to innovation across the property, auto, liability, and workers comp insurance fields – helping our customers reach peak performance throughout the policy life cycle. Through our operating brands, HVACi, StrikeCheck, National Fire Experts, Donan Engineering, BSC Forensics, Component Testing Laboratories, The Robison Group, VRC Investigations, TechLoss, Mecanica Scientific Services, and HMI we are respected as the industry leader for our scale and our track record of conducting expert, specialized, and accurate investigations. Headquartered in Charlotte, North Carolina, our team of experienced professionals provides high-quality solutions nationwide. Alpine Intel is looking for bright candidates with a passion for problem solving to join our growing team.

Individuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks. The majority of cases worked in this position require stationary and mobile video surveillance.

PRINCIPAL RESPONSIBILITIES FOR SURVEILLANCE

• Thoroughly complete assigned cases.
• Testify to the collected facts obtained in any hearing or court of law as needed.
• Assist other investigators on challenging cases.Make sound judgments both during the investigation and with future handling recommendations.Turn in updates, evidence, and report in timely manner.
• Upload surveillance video upon completion of daily investigation.
• The nature of this job requires early hours, long days, and travel into surrounding areas.

WHO SHOULD APPLY

We are looking for people who are enthusiastic about investigations, those who thrive in a diverse work environment, and individuals who have a commitment to the very highest standards of honesty, integrity and respect.

Candidates with at least one year of PI experience are strongly encouraged to apply.

POSITION QUALIFICATIONS

Self-motivated, determined, and intuitive.

• Strong initiative and work ethic.
• Ability to identify critical issues quickly and accurately
• Demonstrated observational, organizational, and listening skills.
• Excellent oral and written communication.
• Ability to work independently, as well as in a team.
• Candidate must own a reliable computer, preferably a laptop.
• Access to high-speed internet and a scanner or fax machine.
• Must have strong computer and internet skills.
• Proficient with a digital camera.
• Must own reliable transportation.
• Possess a valid driving license.
• Upon hire, candidate will be asked to submit a driving record provided by the state DMV or Secretary of State.
• Applicants must pass an extensive background check.
• Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
• College Degree preferred.

TRAINING

The Robison Group provides remote and/or in-classroom training to ensure that individuals are set up for success before moving into their roles.

COMPENSATION & REIMBURSEMENTS

• Paid travel time and reimbursement for mileage, tolls, and other per diem items.
• Hourly Rate is commensurate with education and experience.