Surveillance Agent I

Yuhaaviatam of San Manuel Nation; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Yuhaaviatam of San Manuel Nation is seeking a Security Surveillance Specialist to analyze recorded and live video across Yaamava’ Resort & Casino facilities and associated properties. The role emphasizes detailed reporting, data accuracy, and collaboration with Casino leadership to investigate incidents.

Includes routine camera patrols, use of surveillance software, and adherence to Tribal Gaming Commission rules, with opportunities for growth within a large, private employer in California’s

Qualifications

• High School diploma or GED required.
• Minimum one year of experience in surveillance, security, or relevant casino experience.
• Must be able to understand and use Microsoft Office 365 and related databases.

Responsibilities

• Analyze recorded or live surveillance video to detect illicit activities.
• Conduct observations across Yaamava’ facilities and prepare detailed reports.
• Manage telephone and radio communications; log and analyze critical information.
• Collaborate with Casino staff to obtain incident details and safety information.
• Perform routine camera patrols to ensure safety across properties.
• Review and export video evidence for incidents.
• Stay updated on internal controls, policies, and regulations; participate in testing.
• Perform routine camera functionality checks and report malfunctions.
• Perform other duties as assigned.

Skills

Microsoft Office 365

Research skills

Report writing

Verbal communication

Database systems

IT literacy

Education

High School diploma or GED

Tools

Surveillance software

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Anlayses recorded and/or live surveillance video in the gaming facility in and around the Yaamava’ Resort & Casino to detect any suspicious and/or illicit activities that may pose a risk to team members, vendors, guests, Tribal residents, or operations.
2. Conducts thorough and accountable observations across the gaming facility, including but not limited to Yaamava' Resort & Casino, the event center, venues, and parking structures. Ensures the integrity and accuracy of all findings by producing detailed, well-documented reports supported by precise data entry.
3. Efficiently manage simultaneous telephone and radio communications in high-pressure environments, ensuring accurate capture, logging, and analysis of critical information using surveillance software and databases. Maintain exceptional situational awareness and precision while performing complex multitasking responsibilities independently.
4. Collaborates and communicates effectively with Casino team members and leadership to obtain relevant incident details for the investigation of the activity within the gaming facility, requested reviews, injury or illness claims/reports, and safety risks.
5. Performs routine camera patrols of the gaming facility within Yaamava' Resort & Casino, as well as the parking structures to ensure the safety and security of team members, vendors, guests, Tribal residents, or operations.
6. Conducts extensive reviews and exports video evidence for incidents across various Yuhaaviatam of San Manuel Nation owned and operated properties.
7. Ensures a thorough and up-to-date understanding of Tribal Gaming Commission internal controls, policies, and procedures applicable to the gaming facility, Federal and State regulations, as well as Minimum Internal Control Standards (MICS), through continuous testing and examination, including monthly quizzes and tests on regulations and SOPs as required by regulation, to identify areas for improvement and reinforce adherence to established guidelines.
8. Conducts routine and systematic camera functionality checks to ensure optimal performance of surveillance systems. Identifies and responds to equipment malfunctions by submitting detailed technical work orders, demonstrating the ability to recognize when a camera is not operating correctly. Proactively monitors and reports any additional issues related to surveillance equipment, supporting the integrity and reliability of surveillance operations.
9. Performs other duties as assigned to support the efficient operation of the department.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

High School diploma or GED required. Minimum one (1) year of experience in surveillance, security, or relevant casino experience required.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Must possess working knowledge of Microsoft Office 365 (Word, Excel, and Outlook) and research skills. Must possess some report writing knowledge and able to communicate verbally. Must be able to understand and use various database management systems and the technological components of computers.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

No Driving Responsibilities: Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. San Manuel is one of the largest employers in California’s Inland Empire. Managing one of the world’s busiest casinos, our many restaurants, and a fully functioning tribal government means we can offer an incredibly wide range of professional and support positions. Each is an opportunity to learn, grow and contribute to a better future for all of us. Your commitment to San Manuel is matched by our commitment to you. These programs support our pay-for-performance philosophy.

• We offer a Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals.