SURTASS Field Support Technician - 24/7 On-Call

Amentum company; Virginia Beach (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Amentum seeks Field Support Technicians to support SURTASS at JEB Little Creek, Virginia Beach, VA. These roles require domestic and international travel as needed to keep SURTASS systems ready and operational.

Responsibilities include troubleshooting, maintenance, system upgrades, and thorough documentation. You will also document actions in JSN/MSC work orders and provide onboard training to shipboard technicians.

Qualifications

• Associate degree or higher with five+ years of related experience; additional experience can substitute.
• Understanding of DoD maintenance requirements and 3M system administration.
• Ability to train shipboard technicians and work with minimal supervision.

Responsibilities

• Provide technical support for SURTASS mission systems, including troubleshooting, repairs, testing, and documentation.
• Perform maintenance, troubleshooting, upgrades, and repairs on SURTASS equipment and pier-side gear with thorough records.
• Install hardware/software, test performance, and verify readiness.
• Document labor, resources, and time in JSN/MSC WKRQ system.
• Review and update technical manuals and maintenance procedures for accuracy.
• Deliver in-port refresher training to shipboard technicians.
• Be available 24/7 for urgent technical issues to minimize downtime.
• Collaborate with O&M crews, government reps, and contractors.
• Travel CONUS and OCONUS, including short-notice deployments up to 3 months.
• Work on ships at sea, rotating shifts and overtime as needed.

Skills

Troubleshooting

System maintenance

Documentation

Training others

Team collaboration

Willingness to travel

Education

Associate degree in Computer Science or Electronics Technology

Tools

3M Navy system

TL-29A maintenance

Job description

Amentum seeks Field Support Technicians to support SURTASS at JEB Little Creek, Virginia Beach, VA. These roles require domestic and international travel as needed to keep SURTASS systems ready and operational.

Responsibilities include troubleshooting, maintenance, system upgrades, and thorough documentation. You will also document actions in JSN/MSC work orders and provide onboard training to shipboard technicians.