ASC Coordinator

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

No nights, weekends, holidays, or on‑d

PTO after 60 days

6.5 paid holidays annually

Medical, dental, and vision insurance

Supportive, collaborative culture

Opportunities for growth and advanced

Job summary

Cataract & Laser Institute is seeking a compassionate Surgical Coordinator to guide patients through the entire surgical journey, from scheduling to recovery. This role emphasizes organized operations, clear communication, and patient-centered care within a ambulatory surgery setting.

You will coordinate procedures, verify documentation, educate patients on pre- and post-operative steps, and collaborate with surgeons, clinical staff, and referring offices to ensure smooth, compliant workflows.

Qualifications

• Excellent communication and customer-service skills.
• Strong organization, time-management, and attention-to-detail skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to communicate professionally and compassionately with patients, families, providers, and team members.

Responsibilities

• Coordinate and schedule surgical procedures accurately and efficiently.
• Serve as a primary point of contact for patients throughout the surgical process.
• Educate patients regarding surgery dates, arrival times, preoperative requirements, medications, transportation, and postoperative expectations.
• Provide compassionate and professional support while addressing patient questions and concerns.
• Confirm that required medical clearances, testing, consent forms, and clinical documentation are completed before surgery.
• Communicate scheduling information and changes to surgeons, clinical staff, anesthesia providers, referring offices, and other appropriate team members.
• Maintain accurate patient information and documentation within the electronic medical record.
• Review surgical schedules for accuracy, completeness, and potential conflicts.
• Assist with coordinating special equipment, implants, medications, supplies, or additional resources needed for scheduled procedures.
• Protect patient confidentiality and follow all HIPAA requirements.
• Support efficient patient flow and promptly communicate delays or scheduling changes.
• Participate in quality‑improvement initiatives and help identify opportunities to improve the patient experience.
• Maintain compliance with facility policies, accreditation standards, and applicable state and federal regulations.
• Perform additional administrative and patient‑support duties as assigned

Skills

Communication

Organization

Attention to detail

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Join a patient-focused team where your organization, communication, and attention to detail help create a smooth surgical experience from scheduling through recovery.

At Cataract & Laser Institute, our mission is to improve the lives of our patients through exceptional vision care. We are seeking a compassionate and highly organized Surgical Coordinator to guide patients through the surgical process while supporting the efficient daily operations of our ambulatory surgery center.

Why You’ll Love This Role

• No nights, weekends, holidays, or on-call shifts
• PTO after the first 60 days of employment
• 6.5 paid holidays annually
• Medical, dental, and vision insurance
• Supportive, collaborative, and patient-centered culture
• Opportunities for professional growth and advancement

Position Summary

The Surgical Coordinator coordinates and supports each patient’s surgical journey by scheduling procedures, providing preoperative instructions, verifying required documentation, and communicating with patients, providers, clinical teams, and outside offices.

This role is essential to maintaining an organized surgical schedule, promoting positive patient experiences, and ensuring that procedures are appropriately prepared in accordance with facility policies, HIPAA requirements, and applicable regulatory standards.

What You’ll Do

• Coordinate and schedule surgical procedures accurately and efficiently
• Serve as a primary point of contact for patients throughout the surgical process
• Educate patients regarding surgery dates, arrival times, preoperative requirements, medications, transportation, and postoperative expectations
• Provide compassionate and professional support while addressing patient questions and concerns
• Confirm that required medical clearances, testing, consent forms, and clinical documentation are completed before surgery
• Communicate scheduling information and changes to surgeons, clinical staff, anesthesia providers, referring offices, and other appropriate team members
• Maintain accurate patient information and documentation within the electronic medical record
• Review surgical schedules for accuracy, completeness, and potential conflicts
• Assist with coordinating special equipment, implants, medications, supplies, or additional resources needed for scheduled procedures
• Protect patient confidentiality and follow all HIPAA requirements
• Support efficient patient flow and promptly communicate delays or scheduling changes
• Participate in quality‑improvement initiatives and help identify opportunities to improve the patient experience
• Maintain compliance with facility policies, accreditation standards, and applicable state and federal regulations
• Perform additional administrative and patient‑support duties as assigned

What You Bring

Required

• High school diploma or equivalent
• Excellent communication and customer‑service skills
• Strong organization, time‑management, and attention‑to‑detail skills
• Ability to manage multiple priorities in a fast‑paced environment
• Ability to communicate professionally and compassionately with patients, families, providers, and team members
• Basic proficiency with computers and Microsoft Office
• Commitment to maintaining patient confidentiality

Preferred

• Previous experience in an ambulatory surgery center, medical office, or other healthcare setting
• Surgical scheduling or patient‑coordination experience
• Experience working with electronic medical record systems
• Knowledge of medical terminology, insurance processes, and surgical workflows
• Ophthalmology or eye‑care experience

Skills That Set You Apart

• You remain calm and organized when schedules or priorities change
• You anticipate needs and follow through on important details
• You communicate clearly while making patients feel supported
• You work well independently and as part of a collaborative team
• You are committed to high standards of patient care, safety, and service

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Work Environment: Professional medical office environment.

Make an Impact

As a Surgical Coordinator, you will help patients feel informed, prepared, and cared for during an important part of their healthcare journey. If you are compassionate, dependable, and thrive in an organized, team‑oriented environment, we would love to meet you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.