Surgical Scheduling Specialist

Wellspire Medical Group; Humble (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Wellspire Medical Group in Humble, TX is seeking a Surgical Scheduler to coordinate all aspects of surgical scheduling and patient communications. You will serve as the liaison between physicians, patients, hospitals, and clinics to ensure timely, accurately planned procedures.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple schedules. Experience with eClinicalWorks and CPT/ICD-10 payer requirements is highly valued, along with patient

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of surgery scheduling experience in a physician practice, hospital, or ambulatory surgery center.
• Experience with multiple medical specialties preferred.
• Strong understanding of medical terminology.
• Knowledge of CPT, ICD-10, and payer authorization requirements.
• Experience with electronic medical records (eClinicalWorks preferred).

Responsibilities

• Schedule outpatient and inpatient surgical procedures.
• Coordinate surgery dates with physicians, hospitals, surgery centers, and anesthesia departments.
• Schedule procedures according to provider availability, block time, and facility requirements.
• Coordinate first assists, equipment, implants, and vendor needs.
• Ensure all required documentation is submitted prior to surgery.
• Confirm surgery times with facilities and patients.
• Maintain provider surgery calendars.
• Verify insurance eligibility and benefits.
• Obtain prior authorizations for surgical procedures.
• Ensure all authorization requirements are completed before surgery.
• Monitor authorization status and resolve denials or pending requests.
• Maintain accurate authorization documentation within eClinicalWorks.
• Educate patients regarding surgery preparation.
• Review surgery instructions.
• Coordinate pre-operative testing.
• Coordinate interpreter services when needed.
• Communicate surgery changes promptly.
• Coordinate with Medical Assistants, Referrals, Verification, Providers, Hospital Scheduling Departments, Surgery Centers, Imaging Facilities, and Laboratories.

Skills

Surgery scheduling

Organizational skills

Attention to detail

Time management

Communication

Education

High School Diploma or GED

Certified Medical Assistant (CMA) preferred

Tools

eClinicalWorks

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Surgical Scheduler

Admin Staff Full Time Humble, TX, US

30+ days ago Requisition ID: 1059

Salary Range: $18.00 To $22.00 Hourly

Position Summary

The Surgery Scheduler is responsible for coordinating all aspects of surgical scheduling while providing exceptional customer service to patients, providers, hospitals, surgery centers, and clinical staff. This position serves as the primary liaison between the physician, patient, hospital, and ancillary departments to ensure all surgeries are scheduled accurately, authorized appropriately, and completed without delay.

The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple providers and surgical schedules simultaneously while maintaining a high level of professionalism and accuracy.

Surgery Coordination

• Schedule outpatient and inpatient surgical procedures.
• Coordinate surgery dates with physicians, hospitals, surgery centers, and anesthesia departments.
• Schedule procedures according to provider availability, block time, and facility requirements.
• Coordinate first assists, equipment, implants, and vendor needs.
• Ensure all required documentation is submitted prior to surgery.
• Confirm surgery times with facilities and patients.
• Maintain provider surgery calendars.

Insurance Verification & Authorizations

• Verify insurance eligibility and benefits.
• Obtain prior authorizations for surgical procedures.
• Ensure all authorization requirements are completed before surgery.
• Monitor authorization status and resolve denials or pending requests.
• Maintain accurate authorization documentation within eClinicalWorks.
• Educate patients regarding surgery preparation.
• Review surgery instructions.
• Coordinate pre-operative testing.
• Coordinate interpreter services when needed.
• Communicate surgery changes promptly.

Clinical Coordination

• Coordinate with Medical Assistants.
• Coordinate with Referrals.
• Coordinate with Verification.
• Coordinate with Providers.
• Coordinate with Hospital Scheduling Departments.
• Coordinate with Surgery Centers.
• Coordinate with Imaging Facilities.
• Coordinate with Laboratories.

Documentation

• Surgical Orders
• Consents
• Insurance Authorizations
• Hospital Forms
• Medical Clearance
• Laboratory Results
• Imaging Results
• Surgical Packets
• Referral Documentation

Provider Support

Support providers by:

• Managing surgical schedules
• Reviewing upcoming cases
• Ensuring all documentation is complete
• Preparing surgery packets
• Maintaining provider productivity

eClinicalWorks Responsibilities

• Schedule surgical procedures
• Upload surgical documentation
• Document Telephone Encounters
• Enter Global Alerts
• Review provider schedules
• Monitor surgery status

Quality Expectations

Maintain:

• Timely authorization submission
• Complete surgical documentation
• Compliance with payer requirements

Required Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of surgery scheduling experience in a physician practice, hospital, or ambulatory surgery center.
• Experience with multiple medical specialties preferred.
• Strong understanding of medical terminology.
• Knowledge of CPT, ICD-10, and payer authorization requirements.
• Experience with electronic medical records (eClinicalWorks preferred).

Preferred Qualifications

• Certified Medical Assistant or equivalent clinical background preferred.
• Multi-specialty practice experience.
• Surgical prior authorization experience.
• Experience with Memorial Hermann, HCA, and ambulatory surgery centers preferred.

Knowledge, Skills & Abilities

The successful candidate will demonstrate:

• Exceptional organizational skills
• Strong attention to detail
• Ability to prioritize competing deadlines
• Critical thinking and problem-solving
• Professionalism
• Strong time management
• Ability to work independently
• Ability to maintain confidentiality

Performance Expectations

The Surgery Scheduler will consistently:

• Ensure surgeries are scheduled timely and accurately.
• Communicate effectively with providers, staff, hospitals, and patients.
• Complete authorizations before scheduled procedures.
• Reduce surgery cancellations related to missing documentation or authorizations.
• Demonstrate accountability and ownership of assigned providers.

Physical Requirements

• Prolonged sitting and computer work.
• Frequent telephone communication.
• Ability to lift up to 15 pounds occasionally.
• Ability to move throughout the clinic as needed.

Why Join Wellspire?

At Wellspire Medical, we are committed to delivering exceptional patient care through teamwork, innovation, and operational excellence. Our Surgery Schedulers play a critical role in ensuring patients receive timely, coordinated surgical care while supporting provider efficiency and organizational success.