Surgical Scheduling Coordinator II-MSW-FT Days

Mount Sinai Medical Center; New York, Cary (NY, NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Surgical Scheduling Coordinator to manage the scheduling of surgeries and procedures for both adult and pediatric patients. This role involves ensuring a smooth workflow in front office operations, including patient registration and follow-up calls. The ideal candidate will actively participate in process improvement initiatives and liaise between referring physicians and surgeons to facilitate optimal patient care. If you are passionate about enhancing patient experiences and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in scheduling surgeries and procedures for patients.
• Strong communication skills for liaising with patients and providers.

Responsibilities

• Coordinate all OR surgeries and procedures for patients.
• Verify patient demographics and obtain pre-certification from insurers.
• Train and mentor other Surgical Scheduling Coordinators.

Skills

Scheduling

Patient Care Coordination

Communication Skills

Insurance Preauthorization

Process Improvement

Tools

CERNER

Job description

Description

Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care.

Responsibilities

• Responsible for the coordination of all OR surgeries and procedures.
• Monitors front office workflow and makes adjustments to ensure optimum delivery of service.
• Responsible for the verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
• Responsible for obtaining patient medical clearance.
• Resolve patient issues or answer questions regarding policies and procedures.
• Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
• Schedules post-op follow up visits with providers.
• Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
• Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.
• Perform other duties and responsibilities as assigned.

Qualifications

Non-Bargaining Unit, BBZ - Medicine Practice Staff - WST, Mount Sinai West.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.0137 - $34.52 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.