Surgical Scheduling Coordinator II - Dubin Breast Center

Mount Sinai Medical Center; New York (NY); On-site; Full time

Job summary

An established industry player in healthcare is seeking a Surgical Scheduling Coordinator II to join their dedicated team. This role is vital in ensuring the seamless scheduling of surgeries and procedures for both adult and pediatric patients. You will be responsible for coordinating patient care, managing insurance pre-authorizations, and enhancing workflow efficiency. Join a forward-thinking institution that prioritizes integrated and compassionate care for breast health, and be part of a supportive environment where your contributions will make a significant impact on patient outcomes. If you have a passion for patient care and scheduling, this is the perfect opportunity for you.

Qualifications

• 3+ years of scheduling experience in a clinical setting.
• Preferred certifications in Medical Technology, ICD-9, and CPT coding.

Responsibilities

• Coordinate all OR surgeries and procedures for patients.
• Ensure smooth front office workflow and patient care delivery.
• Obtain pre-certification from insurance carriers for surgeries.

Skills

Scheduling Experience

Patient Care Coordination

Communication Skills

Problem Solving

Education

Associate Degree

Certificate in Medical Technology

Certificate in ICD-9

Certificate in CPT Coding

Tools

CERNER System

Job description

Description

The Dubin Breast Center of The Tisch Cancer Institute at Mount Sinai is part of one of the nation’s top-ranked hospitals. We offer integrated and compassionate care for every phase of breast health, all in one location. At Dubin, we provide the latest in prevention; diagnostics; surgery, medical and radiation treatment; and support after treatment. Our team of breast cancer experts works together to provide seamless, personalized, and holistic care.

The Surgical Scheduling Coordinator II is responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. S/he provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. The Surgical Scheduling Coordinator II contacts insurance providers to obtain preauthorization for surgical procedures and diagnostic testing and actively participates in process improvement initiative to ensure the coordination of care.

Responsibilities

• Responsible for the coordination of all OR surgeries and procedures.
• Monitors front office workflow and makes adjustments to ensure optimum delivery of service.
• Responsible for the verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
• Responsible for obtaining patient medical clearance.
• Resolve patient issues or answer questions regarding policies and procedures.
• Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
• Schedules post-op follow up visits with providers.
• Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
• Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.
• Perform other duties and responsibilities as assigned.

Qualifications

• Associate degree preferred
• Certificate in Medical Technology preferred
• Certificate in ICD-9 preferred
• Certificate in CPT coding preferred
• 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.0137 - $34.52 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.