Surgical Scheduler PRN - Cardiology

Cooper University Health Care; Camden (NJ); On-site; USD 28,929 - 45,460; Full time

Job summary

Cooper University Health Care in Camden, New Jersey, is looking for a Surgical Scheduler. This role involves scheduling outpatient services, managing patient communications, and ensuring excellent customer service. Ideal candidates will have at least 2-3 years of experience in a medical setting and a strong focus on organization and efficiency.

The position offers a competitive salary ranging from $21.00 to $33.00 per hour, commensurate with experience. Join our team to contribute to our mission of delivering extraordinary health care.

Qualifications

• 2-3 years in a medical or office setting.
• Typing speed of 35-45 WPM.
• Knowledge of medical insurance and billing processes.

Responsibilities

• Schedule and manage outpatient-based services for patients.
• Communicate with patients and clinical staff regarding scheduling needs.
• Provide accurate information regarding test results.
• Handle incoming calls for scheduling requests.

Skills

Customer service skills

Proficient in patient scheduling

Telephone etiquette

Organizational skills

Education

High School Diploma or Equivalent

Job description

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

• Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support ofthe mission of CUH.
• Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.
• Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patientresults and scheduling needs.
• Support checkout office, scheduling patients for procedures after office visits.
• Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.
• Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.
• Responsible for the integrity of pre-registration to include accurate health care coverage(s).
• Escalate operational, provider, or patient complaints along with other critical matters to leadership.
• Knowledge of medical insurance and billing processes.
• Must work well in stressful situations and display a high degree of efficiency at all times.
• Strong emphasis on customer service. Other duties as assigned by manager.

Experience Required

2-3 years in medical or office setting. Outstanding organizational skills, typing 35-45 WPM, medical transcription required.

Education Requirements

High School Diploma or Equivalent required.

Salary Min ($)

USD $21.00

Salary Max ($)

USD $33.00