Surgical Scheduler - Point Plaza - Jefferson New Jersey - Full-Time Days

Jefferson Health; Egg Harbor Township (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Surgical Scheduler to enhance the patient experience by managing the scheduling of surgeries and procedures. This role emphasizes courteous interaction with patients and staff, ensuring all necessary preparations and approvals are completed before procedures. The ideal candidate will thrive in a fast-paced environment, showcasing excellent customer service skills and the ability to multitask effectively. Join a dedicated team committed to delivering high-quality healthcare in a supportive and professional setting.

Qualifications

• Customer service experience preferred in a healthcare setting.
• Ability to process and interpret patient data effectively.

Responsibilities

• Schedule inpatient and outpatient procedures courteously.
• Collect and verify patient insurance information for approvals.
• Provide pre-operative instructions to patients.

Skills

Customer Service

Data Processing

Multitasking

Education

High School Diploma

Job description

Surgical Scheduler - Point Plaza - Jefferson New Jersey - Full-Time Days

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Surgical Scheduler - Point Plaza - Jefferson New Jersey - Full-Time Days

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Job Details

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Provides patient with all necessary pre-operative instructions
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.
  
  

Job Details

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.

Essential Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Provides patient with all necessary pre-operative instructions
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.
  
  

Job Description

• HS Diploma or equivalent required.
• Customer service and/or patient facing healthcare experience preferred.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors
• Ability to process and interpret data
• Ability to multi task while managing a time sensitive workload
  
  

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

565 Egg Harbor Road, Sewell, New Jersey, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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