Surgical Scheduler - Jefferson Comprehensive Weight Management - Full-Time Days - Warminster, PA

Thomas Jefferson University & Jefferson Health; Langhorne (Bucks County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Surgical Scheduler to enhance patient experiences by scheduling procedures and surgeries. The role emphasizes courteous interactions, compliance with regulations, and effective communication with patients. Ideal candidates will have a high school diploma and customer service experience.

Qualifications

• Customer service and/or patient-facing healthcare experience preferred.
• Ability to process and interpret data.
• Ability to multi-task while managing a time-sensitive workload.

Responsibilities

• Schedules inpatient/outpatient procedures and surgeries.
• Collects and reviews patient insurance information.
• Completes pre-procedure phone calls and confirms appointment times.

Skills

Customer service

Data processing

Multi-tasking

Education

High School Diploma

Job description

Job Details

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports the delivery of the Jefferson Experience by emphasizing the prompt and courteous treatment of all patients.

Essential Responsibilities:

1. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
2. Collects and reviews patient insurance information, including obtaining prior authorizations (inpatient and outpatient) and referral information, ensuring all necessary approvals are in place prior to scheduled surgical procedures.
3. Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
4. Provides patients with all necessary pre-operative instructions.
5. Adheres to HIPAA privacy and security requirements, ensuring compliance with all applicable federal, state, and local regulatory standards.
6. Performs other duties as requested or assigned.

Job Requirements:

• High School Diploma or equivalent required.
• Customer service and/or patient-facing healthcare experience preferred.
• Willingness to provide and support a positive Jefferson Experience for all patients and visitors.
• Ability to process and interpret data.
• Ability to multi-task while managing a time-sensitive workload.

Work Shift: Day shift (United States of America)

Worker Sub Type: Regular

Primary Location Address: 225 Newtown Road, Warminster, Pennsylvania, United States of America