Surgical Scheduler - GI

Summit Health Management; Berkeley Heights (NJ); On-site; USD 29,000 - 36,000; Full time

Job summary

VillageMD is seeking a Hospital/Clinic Administrative Coordinator to manage surgical and procedural scheduling for assigned physicians in our New Jersey offices. You will coordinate patient preparation and pre/post-op appointments, ensuring all pre-op requirements are met and documented.

In this role you will communicate with insurance providers for pre-authorization, order implants and supplies as needed, and maintain scheduling records while supporting staff with training.

Qualifications

• High school graduate or equivalent
• Prior medical office experience
• Excellent customer service skills
• Strong in both verbal and written communication
• Strong knowledge of EMR, computer programs, and good typing skills

Responsibilities

• Coordinates surgical/procedural scheduling and booking for assigned physician(s)
• Coordinates patient preparation for surgical or other procedures including both pre and post- op appointments
• Confirms that all pre-op requirements are met and pre-op information is transmitted to the appropriate surgery facility within appropriate time frame
• Communicates with insurances companies as needed to obtain pre-authorization for all surgical or specialized procedures
• Coordinates the ordering of special implants, and any other necessary surgical supplies/products as indicated
• Coordinates physician(s) office schedules, meetings, interviews, etc.
• Receives physician(s) mail, reviews, distributes as appropriate and follows-up as directed
• Maintains booking and scheduling records as per protocol specialty protocol
• Manages relationships with outside vendors to ensure contract compliance and effective levels of support as appropriate
• Provides initial and ongoing training of surgical booking to staff as needed
• Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program
• Performs general office duties as assigned

Skills

Surgical scheduling

Patient coordination

EMR knowledge

Communication skills

Office administration

Education

High school diploma or equivalent

Tools

EMR software

Microsoft Office

Pre-op scheduling tools

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. The work we do is changing the lives of our patients, our communities, and each other. Join us as we deliver the care we want to see in the world. Together, we can create better outcomes for all.

Essential Functions and Job Responsibilities

• Coordinates surgical/procedural scheduling and booking for assigned physician(s)
• Coordinates patient preparation for surgical or other procedures including both pre and post- op appointments
• Confirms that all pre-op requirements are met and pre-op information is transmitted to the appropriate surgery facility within appropriate time frame
• Communicates with insurances companies as needed to obtain pre-authorization for all surgical or specialized procedures
• Coordinates the ordering of special implants, and any other necessary surgical supplies/products as indicated
• Coordinates physician(s) office schedules, meetings, interviews, etc.
• Receives physician(s) mail, reviews, distributes as appropriate and follows-up as directed
• Maintains booking and scheduling records as per protocol specialty protocol
• Manages relationships with outside vendors to ensure contract compliance and effective levels of support as appropriate
• Provides initial and ongoing training of surgical booking to staff as needed
• Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program
• Performs general office duties as assigned

Required Qualifications

• High school graduate or equivalent
• Prior medical office experience
• Excellent customer service skills
• Strong in both verbal and written communication
• Strong knowledge of EMR, computer programs, and good typing skills

Pay Range

Pay Range: $21.30 - $26.15 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

• Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.