Surgical Scheduler - GI

Summit Health; Berkeley Heights (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Summit Health in Berkeley Heights, NJ is seeking a Surgical Booking Coordinator to coordinate surgical scheduling, patient preparation, and pre/post-op activities. You will handle pre-authorization with insurers, coordinate implants and supplies, and maintain scheduling records across physician teams.

The role requires strong customer service, excellent communication skills, and proficiency with EMR and office IT tools, with a focus on compliance and staff training.

Qualifications

• High school graduate or equivalent.
• Prior medical office experience.
• Excellent customer service skills.
• Strong verbal and written communication.
• Strong knowledge of EMR, computer programs, and typing skills.

Responsibilities

• Coordinates surgical/procedural scheduling and booking for assigned physician(s).
• Coordinates patient preparation for surgical or other procedures including pre- and post-op appointments.
• Ensures pre-op requirements are met and transmitted to the surgery facility timely.
• Obtains pre-authorization from insurance for procedures when needed.
• Coordinates ordering of implants and other surgical supplies.
• Manages physician office schedules, meetings, and interviews.
• Receives and distributes physician mail as directed.
• Maintains booking records per protocol specialty.
• Manages relationships with outside vendors to ensure contract compliance and support.
• Provides initial and ongoing training of surgical booking to staff.
• Adheres to Compliance Program Policies and OSHA requirements.
• Performs general office duties as assigned.

Skills

Customer service

Verbal communication

Written communication

EMR proficiency

Typing skills

Education

High school diploma or equivalent

Tools

EMR software

General computer programs

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients’ homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Functions and Job Responsibilities:

• Coordinates surgical/procedural scheduling and booking for assigned physician(s)
• Coordinates patient preparation for surgical or other procedures including both pre and post- op appointments
• Confirms that all pre-op requirements are met and pre-op information is transmitted to the appropriate surgery facility within appropriate time frame
• Communicates with insurances companies as needed to obtain pre-authorization for all surgical or specialized procedures
• Coordinates the ordering of special implants, and any other necessary surgical supplies/products as indicated
• Coordinates physician(s) office schedules, meetings, interviews, etc.
• Receives physician(s) mail, reviews, distributes as appropriate and follows-up as directed
• Maintains booking and scheduling records as per protocol specialty protocol
• Manages relationships with outside vendors to ensure contract compliance and effective levels of support as appropriate
• Provides initial and ongoing training of surgical booking to staff as needed
• Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program
• Performs general office duties as assigned

Required Qualifications:

• High school graduate or equivalent
• Prior medical office experience
• Excellent customer service skills
• Strong in both verbal and written communication
• Strong knowledge of EMR, computer programs, and good typing skills

Pay Range: $21.30 - $26.15 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

• Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.