Surgical Scheduler - FT - Day - Endocrinology Specialists Mountainview NJ

Capital-Health; Trenton (NJ); On-site; USD 26,000 - 32,000; Full time

Job summary

Capital Health is seeking a Medical Receptionist/Scheduling Clerk to support the OR and GI Endoscopy Unit. You will schedule cases, gather patient information, obtain pre-certifications, and coordinate with physicians and staff to optimize time and resources.

This role handles front desk operations, checks in/out patients, collects co-pays, maintains medical records, and communicates follow-up needs. A high school diploma and at least one year in a medical office are required.

Qualifications

• High School Diploma or GED is required.
• One year of medical office or hospital setting experience is required.

Responsibilities

• Schedule procedures and testing, gather complete patient and procedure information, and coordinate with OR and GI Endoscopy units.
• Obtain pre-certifications and referrals from insurance carriers; facilitate scheduling within established time frames.
• Oversee front desk duties: check-in/out, collect co-pays, file/maintain medical records, and coordinate follow-up care reminders.
• Communicate with physicians and staff to maximize physician productivity and resource utilization.
• Handle patient problems/ complaints and refer complex issues to the Director/Manager.

Skills

Medical scheduling

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).Pay Range:$18.57 - $23.23Scheduled Weekly Hours:40Position OverviewESSENTIAL FUNCTIONSCollaborates with OR and GI Endoscopy Unit to schedule cases, negotiating date and time, and avoiding resource conflicts. Coordinates special procedure needs with appropriate Organization departments and staff, as well as external resources.Gathers complete patient and procedure information. Schedules procedures and testing for patients at the hospital on a timely basis.Prepares and distributes schedules in accordance with established time frames. Works closely with physicians and office administration to schedule and maximize utilization of time.Obtains pre-certification and authorizations from various insurance carriers to facilitate maximum utilization and efficiency and minimal procedure-related problems. Completes referrals and pre-certifications for patients according to insurance requirements.Demonstrates willingness to assist co-workers during periods of heightened patient activity.Works independently to assure prompt patient service both on the telephone and at the front desk. Oversees the registration and checkout process and the handling of medical records to assure efficient flow of patients through the office.Reviews promptly with physician routine issues, difficulties and unusual circumstances. Handles promptly patient problems/complaints. Refers difficult situations to Director/Manager.Performs all medical receptionist duties, including but not limited to, answering phone calls, scheduling appointments, filing information into medical records, checking patients in and out, collecting co-pays and fees from patients and completing computer and paperwork associated with these functions. Coordinates the communication of follow-up care needs/reminder cards to patients.Oversees the filing of information into medical records according to established protocol, the preparation, pulling and filling of charts and the purging of charts for effective record management.Plans daily schedule to maximize physician productivity in the practice. Coordinates/schedules other physician activities/programs with various CH departments.Coordinates hospital patient activity for doctors and billing company.Works directly with providers to implement provider scheduling to ensure maximum productivity. Coordinates scheduling of resources (e.g., exam rooms, equipment) to ensure appropriate resources for each provider.Works in conjunction with physician(s) and Director/Manager to develop and implement a practice-specific plan for the introduction and growth of the practice in the community.MINIMUM REQUIREMENTSHigh School Diploma or GEDOne year medical office or hospital setting experience.PHYSICAL DEMANDS AND WORK ENVIRONMENTFrequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or HearOccasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawlContinuous physical demands include:Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Moderate HearingAnticipated Occupational Exposure Risks Include the following: N/AThis position is eligible for the following benefits:Medical PlanPrescription drug coverage & In-House Employee PharmacyDental PlanVision PlanFlexible Spending Account (FSA)- Healthcare FSA- Dependent Care FSARetirement Savings and Investment PlanBasic Group Term Life and Accidental Death & Dismemberment (AD&D) InsuranceSupplemental Group Term Life & Accidental Death & Dismemberment InsuranceDisability Benefits – Long Term Disability (LTD)Disability Benefits – Short Term Disability (STD)Employee Assistance ProgramCommuter TransitCommuter ParkingSupplemental Life Insurance- Voluntary Life Spouse- Voluntary Life Employee- Voluntary Life ChildVoluntary Legal ServicesVoluntary Accident, Critical Illness and Hospital Indemnity InsuranceVoluntary Identity Theft InsuranceVoluntary Pet InsurancePaid Time-Off ProgramThe pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.