Surgical Scheduler / Catawba Valley Vascular Surgery - Horizon / Full Time

Catawba Valley Health System; North Carolina; On-site; USD 42,000 - 65,000; Full time

Job summary

Catawba Valley Medical Center is seeking a patient financial counselor who will assist patients with billing and insurance questions, offering clear education on financial obligations. The role also acts as a liaison to the hospital, opening lines of communication with patients and their representatives to support understanding and timely repayment.

The position requires an allied healthcare background, comfort with Excel/Word, and experience handling scheduling and pre-registration for

Qualifications

• Associate degree or equivalent with healthcare billing/scheduling experience.
• Understanding of insurance plans and related regulations.
• Ability to perform basic mathematics and healthcare reimbursement tasks.
• Proficiency with Microsoft Excel and Word.

Responsibilities

• Provide patient financial counseling and insurance reporting for accounts.
• Serve as liaison between patients and the hospital to educate on financial obligations.
• Manage all patient scheduling and pre-registration for in office and hospital procedures.

Skills

Basic mathematics

Insurance plan comprehension

Patient communication

Education

Associate degree in Healthcare Management or related field

High School diploma or equivalent with 3 years’ experience in billing and scheduling

Tools

Microsoft Excel

Microsoft Word

Job description

JOB DESCRIPTION

Summary of Performance Expectations: Performs patient financial counseling, collections and insurance reporting functions for patient accounts. Serves as liaison between the patient and/or the patient’s representative and the hospital by opening a line of communication in which to offer education and counseling related to financial obligations. Responsible for all patient scheduling and pre-registration activities for in office and hospital procedures/surgeries.

Required

Education & Credentials: Associate degree in Healthcare Management or related field. May consider candidate with a High School diploma or equivalent and three years’ experience performing billing and surgical scheduling duties within a medical specialty practice or hospital setting. Comprehension of insurance plans and related regulations. Proficient in basic mathematics and healthcare reimbursement issues. Application use of Microsoft Excel and Word.

Preferred

Prior experience in financial functions of hospital or medical business related to accounts receivable.

Required

Work Experience: Two years of related experience working with the public in application of third party reimbursement procedures and knowledge of medical financial assistance agencies. Demonstrated proficiency in record keeping and patient interviewing. In office and hospital billing experience in a specialty care setting. Manage incoming and outgoing referrals. Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the position within three months of employment date.

Preferred:

Healthcare patient accounting operations experience.

ABOUT US

About Catawba Valley Medical Center

COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY

As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

Our mission: Exceptional Healthcare. Every Person. Every Time.

At A Glance:

• Region’s only level III Neonatal Intensive Care Unit (NICU)
• Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
• American College of Surgeons Accredited Comprehensive Community Cancer Center

HIGH LEVEL OF TECHNICAL CARE FROM MEDICAL EXPERTS

Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.

One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.