Surgical Scheduler - Cardiac Surgery (FT, Days)

jeffersonhealth; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Job summary

Jefferson University Physicians in Philadelphia seeks a Surgical Scheduler to manage in-office scheduling for inpatient and outpatient procedures. The role prioritizes a courteous patient experience and adherence to Jefferson values.

The position requires a HS Diploma or equivalent; prior customer service or patient-facing healthcare experience is preferred. Daily 8am-4:30pm, full-time, in-office work environment with strong HIPAA compliance.

Qualifications

• HS Diploma or equivalent required.
• Customer service and/or patient facing healthcare experience preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information to include obtaining prior authorizations and referrals and ensure approvals before scheduled procedures.
• Completes pre-procedure phone calls and confirms appointment times with patients.
• Provides patient with all necessary pre-operative instructions.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Scheduling

Insurance pre-auth

HIPAA compliance

Customer service

Patient focused

Education

HS Diploma

Job description

Job Details

Position will be 100% in office, Monday-Friday, 8am-4:30pm.

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone
• Provides patient with all necessary pre-operative instructions
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards
• Other duties as requested or assigned

Education and Experience

• HS Diploma or equivalent required
• Customer service and/or patient facing healthcare experience preferred

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Jefferson University Physicians Primary Location Address

925 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

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