Surgical Prior Authorization Specialist - Growth & Benefits

Socket.dev; Chandler (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Medical with multiple plan options

401(k)

Dental & Vision Insurance

Job summary

OrthoArizona seeks an organized Surgical Prior Authorization Specialist to verify insurance requirements and ensure medical necessity with accurate documentation. You will submit authorizations with correct CPT/diagnosis codes and update EMRs.

Excellent customer service and knowledge of insurance processes are essential. Ideal candidates have at least 2 years in healthcare administration, strong communication skills, and the ability to work independently or as part of a team in a fast-paced

Qualifications

• Excellent customer / patient service. Knowledge of medical terminology.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Understand/Perform training on practice management software.
• Ability to promote favorable facility image with physicians, patients, insurance companies, and general public.
• Ability to communicate effectively on the telephone.
• Ability to make decisions and solve problems.
• Working knowledge of health insurance plans including reading plan requirements.
• Follow all Standard Operating Procedures.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and insurance authorization processes.

Responsibilities

• Verify insurance authorization requirements for ordered services/ procedures.
• Reviews documentation or contacts the provider when necessary to supplement the order to prove medical necessity.
• Ensures appropriate documentation is available and complete before submitting the authorization to the insurance company to avoid repetitious submissions and denials.
• Submits all authorizations with correct CPT and diagnosis codes.
• Cross-references the procedure tasked against the doctor’s orders to ensure all services are submitted correctly.
• Enters any authorization numbers and expiration dates into the EMR for proper claim processing.
• Update pertinent insurance notes in multiple EMR systems for corresponding departments to access.
• Monitors and resolves the status of problem authorizations.
• Faxes outgoing imaging orders to corresponding facilities and follows the order to ensure the patient is scheduled.
• Maintain medical records in accordance with practice policies and procedures.
• Estimates prepay amounts due for services and collects co-insurance, copays, deductibles or estimates self-pay rates; prepares daily batch, deposits, etc.
• Using state or federally regulated websites may require personal login credentials.

Skills

Customer service

Medical terminology

Verbal communication

Written communication

Practice management software

Insurance authorization processes

Teamwork

Problem solving

Healthcare administration

Scheduling

Education

High School diploma or GED

Tools

EMR software

Job description

OrthoArizona seeks an organized Surgical Prior Authorization Specialist to verify insurance requirements and ensure medical necessity with accurate documentation. You will submit authorizations with correct CPT/diagnosis codes and update EMRs.

Excellent customer service and knowledge of insurance processes are essential. Ideal candidates have at least 2 years in healthcare administration, strong communication skills, and the ability to work independently or as part of a team in a fast-paced