Surgical Prior Authorization Specialist

OrthoArizona; Chandler (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Robust paid time off

Medical with multiple plan options

Health Savings Account (HSA)

Dental & Vision Insurance

401(k)

Pet Discount Plan

ID Theft Protection & Legal Assistance

Job summary

OrthoArizona is seeking a Prior Authorization Specialist to join our Chandler, AZ team. You will verify insurance authorization requirements for procedures, review documentation, and submit accurate authorizations with CPT/diagnosis codes to prove medical necessity.

You will enter authorization numbers into the EMR, monitor status, and coordinate with physicians and insurers to minimize denials while maintaining patient care standards.

Qualifications

• Excellent customer service and patient-facing skills.
• Working knowledge of medical terminology.
• Excellent written and verbal communication skills.
• Understanding/training on practice management software.
• Ability to promote a positive facility image with physicians, patients, insurers and the public.
• Strong organizational and communication skills.
• Ability to work independently and in a team.
• Knowledge of health insurance plans and authorization processes.

Responsibilities

• Verify insurance authorization requirements for ordered services/procedures.
• Review documentation or contact providers to supplement orders for medical necessity.
• Ensure documentation is complete before submitting authorization to insurers.
• Submit authorizations with correct CPT and diagnosis codes.
• Cross-reference procedures with doctor orders to ensure correct submissions.
• Enter authorization numbers and expiration dates into the EMR.
• Update insurance notes in EMR for access by relevant departments.
• Monitor and resolve status of problem authorizations.
• Fax imaging orders and ensure patient scheduling.
• Maintain medical records per policies and procedures.
• Estimate prepay amounts and collect co-insurance, copays, deductibles, or self-pay estimates.

Skills

Customer service

Communication

Problem solving

Medical terminology

Teamwork

Education

High School diploma or GED

Tools

EMR systems

Job description

About OrthoArizona

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists.

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. Today we are one of Arizona’s largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to 2 ambulatory surgical centers and in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees.

As an Prior Authorization Specialist with OrthoArizona, you will get to:

• Verify insurance authorization requirements for ordered services/ procedures.
• Reviews documentation or contacts the provider when necessary to supplement the order to prove medical necessity.
• Ensures appropriate documentation is available and complete before submitting the authorization to the insurance company to avoid repetitious submissions and denials.
• Submits all authorizations with correct CPT and diagnosis codes.
• Cross-references the procedure tasked against the doctor’s orders to ensure all services are submitted correctly.
• Enters any authorization numbers and expiration dates into the EMR for proper claim processing.
• Update pertinent insurance notes in multiple EMR systems for corresponding departments to access.
• Monitors and resolves the status of problem authorizations.
• Faxes outgoing imaging orders to corresponding facilities and follows the order to ensure the patient is scheduled.
• Maintain medical records in accordance with practice policies and procedures.
• Estimates prepay amounts due for services and collects co-insurance, copays, deductibles or estimates self-pay rates; prepares daily batch, deposits, etc.
• *Using state or federally regulated websites may require personal login credentials.

Qualifications

• Excellent customer / patient service. Knowledge of medical terminology.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Understand/Perform training on practice management software.
• Ability to promote favorable facility image with physicians, patients, insurance companies, and general public.
• Ability to communicate effectively on the telephone.
• Ability to make decisions and solve problems.
• Working knowledge of health insurance plans including reading plan requirements.
• Follow all Standard Operating Procedures.
• High School diploma or GED.
• Minimum of 2 years of experience in healthcare administration or related field.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and insurance authorization processes.

Full Time Benefits

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.
• Dental & Vision Insurance.
• 401(k)
• Pet Discount Plan.
• ID Theft Protection & Legal Assistance.