Surgical Medical Assistant: Patient Care & Clinic Ops

PACM, Inc.; Hamden (CT); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Friendly working environment

Job summary

PACT MSO Surgical Specialists in Hamden, CT is seeking a Medical Assistant to join our on-site team. The position supports clinical and administrative tasks, including patient intake, charting in the EHR, and coordinating tests and appointments.

Candidates should have a medical assisting program completion, 1–3 years of experience, and proficiency with EMR systems. Travel to multiple locations may be required; hours are Mon-Fri with occasional overtime.

Qualifications

• High School diploma or GED required.
• Completion of a medical assisting program required.
• 1–3 years of experience in a medical setting required.
• Surgical Medical Assistant experience preferred.

Responsibilities

• Check-in and check-out patients by following a standard operating procedure.
• Escort patients to room and complete intake per EHR; collect histories and vitals.
• Assist provider with procedures as requested.
• Manage schedules and patient flow; prepare pre-visit preparations.

Skills

EMR proficiency

Strong communication

Attention to detail

Multi-tasking

Judgment & organization

Education

High School diploma or GED

Completion of medical assisting program

Tools

Epic

Job description

Job Category: Clinical Support for Medical Offices

Requisition Number: MEDIC001810

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• Posted : August 12, 2026
• Full-Time
• On-site

Locations

Showing 1 location

PACT and PACT MSO Surgical Specialists
Hamden, CT 06518, USA

Description

Salary Range: $21.00 to $25.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

PACT MSO is a Management Service Organizationthat supports numerous physician groups.We offer health benefits, paid time off, and a friendly working environment.We are a medium sized company with a family atmosphere.

PACT MSOhas a busy Surgical Groupwith multiple locations seeking a Medical Assistant. The position is located inHamden and Ansonia and the Medical Assistant must be available to travel to both locations for coverage.The hours are Monday through Friday from 8:30am, lunch break,to 5:00pm with some overtime expected.

The Medical Assistant duties can be both clinical and administrative in nature and include assisting physician with patient care, as well as handling clerical, environmental and organizational tasks.

Essential Functions

• Checkin and checks out patients by following a standard operating procedure.
• Escort patients to room and complete patient intake per EHR workflow. This may include but not limited to collecting and charting patient histories, performing necessary screenings, checking patient vital signs, reconciling medications.
• Performs and assistant any procedures requested by the provider.
• Review schedules and organize patient flow, prepare pre-visit preparations for patients.
• Recalls on patient visits
• Proper maintenance of medical waste and laundering of patient linen apparel.
• Resuscitation equipment maintenance.
• Document any telephone communication involving a patient in EHR.
• Heavy triage patient calls; Physician calls triage and physician to physician communication.
• Coordinating physician schedule by making appointments/rescheduling.
• Responsible for schedule utilization, cancelation and wait list management.
• Schedules tests, procedures, and lab appointments.
• Obtains authorization if test or procedure is within 24-48 hours of scheduled time.
• Call patients with results, enters follow up/recalls in EHR.
• Provides patient education for test and procedure preparations, directions to the facility, and contact information.
• Responsible forassignments/projects as delegated by management.
• Proper maintenance of inventory levels in exam rooms, through ordering, receipt and restocking of supplies.
• Communicates with patient when Office Visit is required before refills can be completed.
• Fill out all FMLA and Short-term Disability forms.

Skills and Knowledge

• Excellent computer skills with use of an electronic medical record required.
• Excellent verbal and written communications.
• Excellent quality of work including attention to detail.
• Excellent judgment and organizational skills with the ability to multi-task.
• Epic experience preferred.

Education and Experience

• High School diploma or GED required.
• Completion of a medical assisting program.
• 1 to 3 years of experience in a medical setting required.
• Surgical Medical Assistant experience preferred.

Qualifications

Behaviors

Preferred

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Financial

: Inspired to perform well by monetary reimbursement

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Education

Required

High School or better.

Experience

Preferred

Less than 5 years:

Less than 5 years:

Completion of a medical assisting program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.