Surgical Coordinator, Vascular Surgery

Mass General Brigham; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Career growth opportunities

Job summary

Mass General Brigham is seeking a Surgical Coordinator for Brigham and Women's Hospital's Vascular Surgery team. The role focuses on coordinating surgical schedules, preoperative logistics, and patient communications in a busy, hybrid-work environment.

You will work with vascular surgeons, clinical teams, and administrative staff to ensure smooth scheduling and patient care, while gaining Epic system proficiency through hands-on use and training opportunities.

Qualifications

• High school diploma or equivalent.
• 2–3 years of office experience.
• Proficiency in Microsoft Office Suite.
• Epic scheduling/registration/billing experience or training provided.

Responsibilities

• Coordinate and schedule surgical procedures for all vascular surgeons at Brigham and Women's Hospital.
• Arrange preoperative testing, appointments, and related scheduling requirements.
• Collaborate with surgeons, clinical teams, and staff to coordinate schedules.
• Serve as a primary contact for patients, providing scheduling information and details.
• Schedule patient visits, maintain records, and support check-in/check-out processes.
• Assist with prior authorization inquiries and insurance documentation.
• Maintain accurate patient records in Epic, including billing forms and records requests.
• Provide Epic guidance and training to colleagues as needed.
• Support daily administrative operations and communications.

Skills

Microsoft Office

Communication

Organizational skills

Epic

Time management

Education

High school diploma or equivalent

Tools

Epic

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryBWH Vascular Surgery | Hybrid | Monday–Friday, Full-TimeBuild your career in healthcare while playing a vital role in coordinating life-changing surgical care!We are seeking an organized, detail-oriented, and patient-focused Surgical Coordinator to join our Vascular Surgery team at Brigham and Women's Hospital. In this important role, you'll coordinate surgical procedures for our vascular surgeons, manage preoperative appointments and testing, and help ensure patients experience a smooth, well-organized journey from scheduling through surgery.Whether you're an experienced healthcare administrative professional or looking to expand your expertise in surgical coordination, this is an exciting opportunity to develop specialized skills while supporting a collaborative team dedicated to delivering exceptional vascular care.What You'll Do- Coordinate and schedule surgical procedures for all vascular surgeons at Brigham and Women's Hospital, ensuring accurate and timely scheduling.- Arrange necessary preoperative testing, appointments, and related scheduling requirements to help patients prepare for surgery.- Collaborate with surgeons, clinical teams, and administrative staff to coordinate surgical schedules, manage changes, and support efficient practice operations.- Serve as a key point of contact for patients, providing scheduling information, answering questions, and communicating appointment details.- Schedule patient visits, maintain accurate appointment records, and support patient check-in and check-out processes as needed.- Assist with prior authorization inquiries, insurance-related documentation, and communications involving prescriptions, provider questions, and test results.- Maintain accurate patient records in Epic, including scanning clinical documentation, processing billing forms, and requesting medical records and laboratory results.- Serve as an Epic Super User for scheduling, registration, and billing systems, providing guidance and training to colleagues as needed. Epic training is provided!- Support daily administrative operations, including managing correspondence, maintaining schedules, and coordinating other practice-related activities.QualificationsHigh school diploma or equivalent required.2–3 years of office experience required.Proficiency in Microsoft Office Suite and familiarity with standard office operations and administrative procedures.Strong written and verbal communication skills with the ability to communicate effectively with patients, providers, and colleagues.Excellent organizational, multitasking, and time management skills with strong attention to detail.Ability to manage routine and non-routine phone inquiries, resolve routine issues, and maintain accurate documentation.Ability to manage multiple priorities, follow established protocols, and work collaboratively in a fast-paced healthcare environment.Additional Job Details (if applicable)Why Join Our Team?Starting pay of $20.00 per hour, with increases based on years of experience.Comprehensive benefits, including medical, dental, and vision coverage.403(b) retirement plan.Tuition reimbursement.Discounted MBTA pass and additional employee perks.Opportunity to grow your career within Vascular Surgery at Brigham and Women's Hospital.Develop specialized expertise in surgical scheduling, preoperative coordination, Epic, and vascular practice operations.Collaborate with vascular surgeons, clinical teams, and administrative colleagues dedicated to delivering exceptional patient care.Gain valuable experience coordinating complex surgical schedules and supporting patients throughout their surgical care journey.You'll play an essential role in helping patients navigate the surgical process while ensuring our vascular surgeons and clinical teams have the coordination and support they need to deliver exceptional care. Join a collaborative team where your organizational skills, attention to detail, and commitment to the patient experience make a meaningful impact every day!Remote TypeHybridWork Location75 Francis StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$17.71 - $24.94/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.