Surgical Coordinator- Oculoplastic

Woolfson Eye Institute; Cumming (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Woolfson Eye Institute is seeking a Surgical Coordinator to support surgery scheduling, patient counseling, and completion of forms and certifications. The role involves greeting patients, screening inquiries, arranging pre- and post-operative appointments, and handling finances related to procedures.

The ideal candidate has at least two years in an ophthalmic practice, strong communication and organizational skills, and proficiency with EMR and Microsoft Office.

Qualifications

• High School graduate or equivalent.
• Minimum of two years’ experience in an ophthalmic practice.
• Demonstrates high standards of professionalism and ethics.
• Overall knowledge of medical terminology.
• Experience in using Electronic Medical Records (EMR).
• Exhibits good time management skills.
• Committed to ongoing learning.
• Reliability and dependability.
• Strong organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients in a prompt, professional and personable manner.
• Assist in screening patient phone calls or walk-ins and answering questions.
• Schedules all office and hospital surgery with pre-op and post-op follow up appointments; prepares consent forms for signature.
• Counsel patients regarding surgery and surgical insurance; initiate financial arrangements when necessary.
• Submit ASC schedules and paperwork accurately and timely.
• Maintain ledgers accurately and timely.
• De-escalate issues regarding upset or dissatisfied patients.
• Contact patients and ensure compliance with pre-op orders.
• Inform patients about co-pays, referral, payment policies and location information.
• Communicate effectively with referring doctors and stay current on staff/physician schedules.
• Manage and prioritize multiple tasks.
• Perform other job-related tasks as assigned.

Skills

Time management

Communication skills

Organizational skills

Professionalism

Ethics

Education

High School diploma or equivalent

Tools

EMR (Electronic Medical Records)

Outlook

Microsoft Office

Job description

JOB DESCRIPTION: SURGICAL COORDINATOR

JOB SUMMARY

Assists in surgery scheduling, counseling of patients and completion of associated forms and certifications.

RESPONSIBILITIES

• Greet patients in prompt, professional and personable manner.
• As appropriate, assists in screening patient phone calls or walk-ins and answering patient questions.
• Schedules all office and hospital surgery with pre-op and post-op follow up appointments. Prepares consent forms for patient signature for specific surgical procedures.
• Counsel patients regarding surgery and surgical insurance; both in office and by telephone. Initiates financial arrangements for patients when necessary.
• ASC schedules and paperwork are submitted accurately and in a timely manner.
• Ledgers are completed accurately and in a timely manner.
• De-escalate issues regarding upset or dissatisfied patients.
• Contacts patients and assures their compliance with pre-op orders.
• Professionally inform patients about co-pays, referral, payment policies and location information.
• Communicate effectively and demonstrates professionalism with referring doctors.
• Remain current on staff and physician schedules.
• Manages and prioritizes multiple tasks.
• Performs other job-related tasks as assigned.

QUALIFICATIONS:

• High School graduate or equivalent
• Minimum of two (2) years’ experience in an ophthalmic practice.
• Demonstrates high standards of professionalism and ethics.
• Overall knowledge of medical terminology.
• Experience in using Electronic Medical Records (EMR).
• Exhibits good time management skills.
• Committed to ongoing learning.
• Reliability and dependability.
• Strong organizational skills.
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Office.
• Flexibility (may require some early mornings and evenings)