Surgical Coordinator- General Surgery

Methodist Health System

Dallas (TX)

On-site

USD 52,000 - 76,000

Full time

8 days ago

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Job summary

Methodist Health System seeks a Surgical Coordinator to serve as the patient liaison from registration through the surgical pathway, ensuring seamless communication and efficient workflow. You will verify insurance, manage surgical clearances, and coordinate timelines with surgeons and staff.

The role emphasizes strong communication, multitasking, and cross-department collaboration to promote an excellent patient experience and alignment with the system’s mission.

Qualifications

High School Diploma or GED equivalent.
Strong proficiency with Microsoft Office.
Excellent written and oral communication.
Ability to collaborate across departments in a team.

Responsibilities

Communicate clearly and openly with patients and staff.
Build relationships to promote a collaborative environment.
Be accountable for your performance.
Initiate and guide patients into the surgery pathway.
Verify insurance and document in the EMR.
Obtain pre-determinations and pre-certifications.
Schedule pre-op consultations and surgery dates.
Assist in patient education seminars and events.
Prepare space and materials for seminars/events.

Skills

MS Office proficiency

Oral and written communication

Process orientation

Cross-department collaboration

Education

High School Diploma or GED

Tools

Practice Management System (EMR)

Job description

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Job Requirements:

High School Diploma and/or GED equivalent
Very strong proficiency using Microsoft Office products
Superior oral and written communication skills
Strong process orientation
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities:

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Reviews patient registration to ensure it is complete
Verifies all insurance and notes it in Practice Management System/EMR.
Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.
Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
Handle all appeals and denials in conjunction with patient’s care.
Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
Prepare physical space for seminars/events.
Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: