Surgical Coordinator FT - SPRING

Houston Eye Associates; Spring (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Holidays & Paid Time Off

Bereavement Leave

Superior Benefits Package: Medical

Dental

401(K)

Free Life Insurance & LTD

Eye Care Benefits & Optical Discounts

Equal Opportunity Employer M/F/H/V

Job summary

Houston Eye Associates is seeking a detail-oriented Medical Office Assistant to support a busy ophthalmology practice. You will triage calls, schedule surgeries, verify insurance, and coordinate patient communications to keep the clinic running smoothly.

The role requires strong organizational, interpersonal, and computer skills, with the ability to work in a team and handle multiple tasks in a fast-paced environment. Ophthalmology terminology knowledge is preferred.

Qualifications

• High School Diploma or GED required.
• Two years medical office experience preferred.
• Knowledge of managed-care issues (Medicare, Medicaid) desirable.
• Basic ophthalmology terminology knowledge preferred.

Responsibilities

• Triage incoming calls and manage patient communications.
• Schedule surgeries and prepare related paperwork.
• Handle patient issues including scheduling, insurance verification and authorizations.
• Follow up on recommendations from on-call physician.
• Manage physician appointment calendar, emails and correspondence.
• Front desk duties: greet patients, check in/out, balance collections, review charges.
• Prepare letters to referring physicians and insurance companies.
• Assist with special projects as needed; scribe for physician when required.

Skills

Medical office experience

Managed-care knowledge

Medical terminology (ophthalmology)

Computer skills

Communication skills

Teamwork

Office administration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

LOCATION: 5211 FM 2920, Suite 102, Spring, TX 77388 Some travel with doctor required twice a week.POSITION SUMMARYContributes to the organization by assisting the physician and administration in keeping the medical practice running smoothly and efficiently. Must be well organized and have the ability to work in a team-oriented environment, communicate effectively with patients, physicians and other staff members. This position requires the ability to demonstrate composure and function efficiently while performing multiple tasks. Good communication, interpersonal and computer skills are essential with flexibility in work assignments.ESSENTIAL DUTIES & RESPONSIBILITIESTriage incoming calls, review all phone message and return calls in a timely manner.Scheduling surgeries and preparing all pertinent paperwork for surgeries by following all established surgery processes.Handling patients' related issues including but not limited to, scheduling, appointments, insurance verification and authorizations.Timely follow up on recommendations for patients' seen by on-call physician.Managing physician appointment calendar, emails and other correspondence.Responsible for front desk management while in clinic, including greeting patients, checking in and out, balancing collections, close out batches and reviewing appointment charges status reports at the end of each day.If applicable, scheduling, billing and following up on physicians' inpatient hospital visits.Preparing letters to referring physicians, insurance companies, etc.Special projects as requested by immediate supervisor, physician or administration.Scribe for physician when needed.Qualifications/ Skills RequirementsPreferred: Training in business office activities (required); two years medical office experience (preferred) with knowledge of managed-care issues: Medicare, Medicaid, and 3rd-party payers; basic knowledge of medical terminology (specifically ophthalmologic).Preferred: Basic knowledge of accounting procedures with strong knowledge/skills in computers.PHYSICAL DEMANDS/WORK ENVIRONMENTAbility to lift up to 25 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Must be able to push, pull, bend, twist, and reach. Use care and proper judgment when lifting or carrying items ensuring to utilize proper posture and body mechanics. Even though the weight lifted may only be a negligible amount, a job is in this category when it requires walking or standing to a significant degree.Classified as having occupational exposure to Bloodborne Pathogens.Exposure to communicable diseaseSUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.We Proudly Offer:Continuing Education including JCAHPO & ABOCHolidays & Paid Time OffBereavement LeaveSuperior Benefits Package:MedicalDental401(K)Free Life Insurance & LTDEye Care Benefits & Optical DiscountsEqual Opportunity Employer M/F/H/VCOMPETENCIESEDUCATION High School Diploma or GED equivalent.CERTIFICATIONS & LICENSES N/AEXPERIENCE Preferred: Training in business office activities (required); two years medical office experience (preferred) with knowledge of managed-care issues.