Surgical Coordinator for Southlake

Methodist Health System

Southlake (TX)

On-site

USD 55,000 - 75,000

Full time

13 days ago

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Job summary

Methodist Health System is seeking a Surgical Coordinator to serve as the patient point of contact, ensuring smooth communication from registration through pre-surgery processes and insurance approvals.

Responsibilities include verifying insurance, scheduling, and guiding patients along the surgical pathway, while promoting the system's mission and vision in a team-focused environment.

Qualifications

High School Diploma and/or GED equivalent.
Medical Assistant certification.
Very strong proficiency using Microsoft Office products.
Superior oral and written communication skills.
Strong process orientation.
Demonstrated capability to interface and maintain effective relationships with all departments in a team-oriented environment.

Responsibilities

Communicate clearly and openly.
Build relationships to promote a collaborative environment.
Be accountable for your performance.
Always look for ways to improve the patient experience.
Take initiative for your professional growth.
Be engaged and eager to build a winning team.
Reviews patient registration to ensure it is complete.
Verifies all insurance and notes it in the Practice Management System/EMR.
Maintain surgery criteria current with insurance providers and inform staff of changes.
Communicate to patients and coworkers professionally, enthusiastically and positively.
Initiate patient into the surgery pipeline and schedule initial surgeon consultation.
Inform patients about insurance benefits, deductibles, coinsurance, and financial responsibilities.
Secure Pre-determinations & Pre-Certifications for all procedures.
Handle physician referrals and ensure doctor’s info is in the EMR.
Notify that patient is verified and initiated into surgery process.
Prepare and submit Letters of Medical Necessity and ensure criteria & clearances are completed.
Upon insurance approval, inform patient, collect fees, schedule pre-op and post-op appointments.
Handle all appeals and denials with patient’s care.
Participate in patient education seminars or doctor events.
Prepare space for seminars/events.
Assist staff to deliver high-quality patient care and be a team player.

Skills

MS Office

Communication

Process orientation

Interdepartmental coordination

Team collaboration

Education

High School Diploma / GED

Medical Assistant certification

Job description

Hours of Work :

40 hours a week

Days Of Week :

Monday thru Friday 8am to 5pm

Job Description :

Your Job:

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Your Job Requirements:

High School Diploma and/or GED equivalent
Medical Assistant certification
Very strong proficiency using Microsoft Office products
Superior oral and written communication skills
Strong process orientation
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Reviews patient registration to ensure it is complete
Verifies all insurance and notes it in Practice Management System/EMR.
Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.
Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
Handle all appeals and denials in conjunction with patient’s care.
Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
Prepare physical space for seminars/events.
Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: