Surgery Scheduling Specialist - Spine Clinic

vumc.org; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Vanderbilt Health's Spine Clinic in Nashville is seeking a Surgery Scheduling Specialist to coordinate surgeries with patients, physicians and the operating room. This role supports efficient workflows and ensures accurate scheduling across locations.

You will verify insurance, determine coverage, obtain precertifications and assist with training new staff. A strong communicator with attention to detail is essential to maintain quality patient care within our Spine Center team.

Qualifications

• Two years of related work experience preferred.
• Strong communication and organizational skills are essential.
• Ability to coordinate with patients, physicians and the operating room.

Responsibilities

• Coordinate surgery schedule with patient, physician and operating room.
• Verify patient eligibility and insurance coverage for procedures.
• Identify in-network vs out-of-network coverage and direct patients to resources as needed.
• Obtain precertification or proper insurance approval prior to procedures.
• Monitor schedule and optimize resource use; support training for new staff.

Skills

Patient Scheduling

Surgery Scheduling

Patient Documentation

Medical Terminology

Education

High School Diploma or GED

Job description

Surgery Scheduling Specialist - Spine Clinic### Surgery Scheduling Specialist - Spine ClinicApply: Nashville, TN: Full time: Posted Today: R-71115**Discover Vanderbilt Health**: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.**Organization:**Spine Admin Center**Job Summary:**Coordinates with patients, physicians, and operating room to schedule surgeries with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication..**Position Hours**Monday - FridayDays**Department Summary**Vanderbilt Spine Center is a nationally recognized destination for comprehensive spine care, offering innovative surgical and non-surgical treatments for back, neck, and nerve-related conditions. Our multidisciplinary team of specialists, including neurosurgeons, orthopaedic surgeons, physiatrists, pain management experts, physical therapists, and oncologists, collaborates to develop personalized treatment plans tailored to each patient’s needs. We care for a wide range of spine conditions, including herniated discs, sciatica, degenerative disc disease, compression fractures, myelopathy, metastatic spine disease, and other causes of back and neck pain. Known for excellence in patient outcomes and experience, the Vanderbilt Spine Center combines advanced minimally invasive techniques, leading-edge therapies, and compassionate, team-based care to help patients reduce pain, restore function, and improve quality of life. KEY RESPONSIBILITIES* Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.* Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations.* May assist in scheduling all appointments related to surgery.* Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.* Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead/Manager.* Obtains precertification or proper insurance approval prior to surgical procedures.* Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.* Monitors surgery schedule and ensures optimization of resources and workflow.* Maintains quality in operations impacting patients and staff.* May assist in training new and current employees.* The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES* Patient Scheduling (Intermediate): The ability to coordinate and schedule patient appointments, surgeries, and other office visits with various computer systems in the hospital or clinic.* Surgery Scheduling (Intermediate): The ability to coordinate and schedule surgeries within various computer systems in the hospital.* Patient Documentation (Intermediate): The ability to receive and record patient information.* Medical Terminology & Documentation (Intermediate): The ability to comprehend medical terminology and documentation in an office, or surgical setting.Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.**Core Accountabilities:**\\* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. \\* Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. \\* Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. \\* Team Interaction: Provides guidance to entry level co-workers.**Core Capabilities :**Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.**Position Qualifications:****Responsibilities:****Certifications:****Work Experience:**Relevant Work Experience **Experience Level:**2 years**Education:**High School Diploma or GED*This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.**Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.*