Surgery Scheduling Specialist: Patient Care & Coordination

ADP, Inc.; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Sacramento Ear, Nose & Throat (SacENT) in Sacramento, CA seeks a patient services assistant to support providers with patient care, scheduling, and chart management. The role emphasizes delivering high-quality service, routing messages, and maintaining patient records with accuracy.

You will verify referrals, schedule surgeries, answer calls, and coordinate with staff to ensure smooth clinic operations. A high school diploma, medical office experience or MA coursework, BCLS certification, and a

Qualifications

• High School diploma or GED.
• Medical Assistant coursework or 2 years medical office experience.
• Current BCLS certification.
• Valid CA Driver’s license.

Responsibilities

• Schedule surgeries/procedures and coordinate with patient, provider and facilities.
• Relays necessary messages to staff.
• Verifies referral and/or authorization for the scheduled appointment.
• Gathers existing pending authorization request.
• Answers telephone, screens calls, take messages, and provide information.
• Answers patient questions regarding appointments and testing.
• Maintains patient history and updates patient accounts.
• Run Point of Service insurance verification for upcoming appointments.
• Any other responsibility as assigned.

Skills

Customer service

Time management

Problem solving

Communication

Computer competency

Education

High School diploma or GED

Medical Assistant coursework or 2 years medical office experience

Current BCLS certification

Valid CA Driver’s license

Job description

Sacramento Ear, Nose & Throat (SacENT) in Sacramento, CA seeks a patient services assistant to support providers with patient care, scheduling, and chart management. The role emphasizes delivering high-quality service, routing messages, and maintaining patient records with accuracy.

You will verify referrals, schedule surgeries, answer calls, and coordinate with staff to ensure smooth clinic operations. A high school diploma, medical office experience or MA coursework, BCLS certification, and a