Surgery Scheduling Associate (Outpatient), Day Shift Full Time

Adventist Health; Glendale (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health Glendale is seeking a location-based coordinator to schedule surgeries and follow-up appointments, collaborate with physicians and staff, and provide accurate information to patients and families.

The role requires high school level education, a preferred associate/technical degree, and certifications such as Medical Assistant and CPR/BLS are preferred.

Qualifications

• High School Diploma or GED required or equivalent; associate/technical degree preferred.
• Preferred Medical Assistant certification.
• CPR/BLS certification preferred.

Responsibilities

• Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
• Verifies patient insurance coverage and processes referrals or authorizations as needed.
• Answers calls, receives referrals, transfers calls and handles records transmission.
• Prepares operating room schedules and pre-admission visit schedules.
• Coordinates nursing staff and training for new staff.
• Performs other duties as assigned.

Education

High School or GED

Associate/Technical Degree

Job description

Job Description

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905.

Job Summary

Coordinates and schedules surgeries and follow-up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications

• Medical Assistant certification: Preferred
• Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred

Essential Functions

• Schedules patients for surgery and completes appropriate paperwork for surgery facilities. Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
• Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate. Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary. Files, photocopies and scans client records.
• Assesses operating room, staff, equipment and instrument availability before scheduling cases. Ensures computer and office-equipment knowledge are maintained up to date.
• Prepares daily reports and generates monthly statistical reports, in adherence with established procedures. Schedules daily operating room (OR) use. Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
• Provides daily operating room schedules, call sheets and pre-admission visit schedules. Works with appropriate departments to ensure accurate and timely information for patient billing. Schedules nursing staff, receives referrals and assigns tasks to appropriate staff. Schedules new nursing staff for one-on-one training with existing staff.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Category: Associate
Job Shift: Day Shift
Locations: Glendale, CA, United States
Assignment Category: Full-time regular
Pay Range: The estimated base pay for this position is $25.00 to $29.56. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
Hiring Department: The Breast Center at Adventist Health Glendale
Shift Length: 8 Hours