Surgery Scheduler- Thoracic Surgery, Shadyside

UPMC; Pittsburgh (Allegheny County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Surgery Scheduler to enhance patient care and streamline surgical processes. In this full-time role, you will be responsible for coordinating patient appointments, managing follow-ups, and ensuring all necessary documentation is in order. With a focus on patient education and communication, you will play a crucial role in the surgical team, ensuring a seamless experience for patients. This position offers a supportive work environment with competitive pay and comprehensive benefits, making it an excellent opportunity for those looking to grow in the healthcare field.

Benefits

Health and welfare benefits

PTO and wellness programs

Paid parental leave

Exceptional retirement program

Qualifications

• Experience in patient scheduling and coordination is essential.
• Strong communication skills to liaise with patients and hospital staff.

Responsibilities

• Coordinate patient follow-up and manage surgical scheduling.
• Act as a liaison between patients and referring physicians.

Skills

Patient Coordination

Communication Skills

Problem-Solving

Data Management

Education

High School Diploma

Associate's Degree in Healthcare

Tools

EPIC

Refract Tracker

Job description

University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to join their team at Thoracic Surgery.

Hours: Monday-Friday, daylight hours

Location: 5200 Center Avenue, Shadyside

Position Specifics: Potential to work 4 10-hour shifts or one work-from-home day a week, depending on department policy

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do

Responsibilities:

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.