Surgery Scheduler - Ophthalmology Clinic

Carolinas Medical Center; Milwaukee (WI); Presencial; USD 30.000 - 45.000; A tiempo parcial

Descripción de la vacante

Advocate Health is seeking a part-time ophthalmology scheduler in Milwaukee. The role coordinates surgical scheduling across physicians and departments, ensuring optimal use of OR time and resources.

The position requires a High School Diploma and about 1 year of healthcare customer service experience, with strong communication and proficiency in Microsoft Office. Schedule details include Tue-Thu shifts; benefits eligibility applies.

Formación

• High School diploma required.
• Typically 1 year of healthcare customer service experience in scheduling/registration/insurance.
• Knowledge of medical terminology and insurance terminology.
• Strong communication and interpersonal skills; multitasking in a fast-paced setting.
• Proficient with Microsoft Office and electronic mail.

Responsabilidades

• Coordinate scheduling of surgical procedures among physicians, offices, OR time, anesthesia and related departments.
• Schedule next-day and future surgeries; update and distribute OR schedules to involved areas.
• Obtain necessary lab work, X-rays and H&P as applicable.
• Process patient charges and verify proper coding and charges for each patient.
• Answer, screens, triages, and prioritizes incoming calls; assist providers, staff, patients and families.
• Operate and troubleshoot office equipment; manage supplies and inventory.

Conocimientos

Medical terminology

Insurance terminology

Customer service

Communication

MS Office / Email

Educación

High School Diploma

Descripción del empleo

Department: 02270 AAH Good Hope - Ophthalmology

Status: Part time

Benefits Eligible: Yes

Hours Per Week: 20

Schedule Details/Additional Information:

• Tuesday: 7:30am - 4:00pm
• Wednesday: 7:30am - 4:00pm
• Thursday: 7:30am - 11:30am

Pay Range: $21.85 - $32.80

Major Responsibilities:

• Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X-ray, MRI, CT, etc.). Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment.
• Schedules next day and beyond surgical procedures. Maintains and updates surgery assignments. Prints and distributes future OR schedules to all appropriate areas. Notifies providers with schedule changes and additions.
• Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable.
• Processes patient charges and calculates based on procedure type, length of procedure, and supplies used. Reviews revenue to ensure charges are entered for every patient. Runs reports and verifies correct entry of codes and updates charges if errors are made.
• Answers, screens, triages, prioritizes, and determines urgency of incoming calls. Acts as a resource to providers, staff, patients and families.
• Operates and troubleshoots office equipment, arranges for maintenance repairs as necessary. May maintain inventory of office supplies, and complete and submit supply orders to replenish stock.

Licensure, Registration, and/or Certification Required: None Required.

Education Required: High School Graduate.

Experience Required: Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing.

Knowledge, Skills & Abilities Required:

• Demonstrated knowledge and proficiency with medical terminology.
• Basic knowledge of medical insurance plan terminology.
• Excellent communication skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Able to read and understand verbal and written instructions.
• Excellent interpersonal and customer service skills.
• Excellent organization and prioritization skills. Ability to work in a fast-paced environment with changing priorities and short deadlines.
• Must have a high attention to detail.
• Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail.

Physical Requirements and Working Conditions: Must be able to sit approximately 90% of the workday.

Must be able to lift up to 10 lbs. occasionally.

Operates all equipment necessary to perform the job.

Exposed to a fast-paced, high noise-level office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

• Compensation
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research stud