Surgery Scheduler (OMC)

Privia Health; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Privia Health, a physician-led medical group in Houston, is hiring a Surgical Scheduler. The role involves scheduling surgeries, interacting with patients and physicians, and managing essential documentation. Candidates should have experience in surgery scheduling preferably in OB/GYN, strong communication, and organizational skills.

Qualifications

• 1+ year surgery scheduling or related experience; OB/GYN Preferred.
• Ability to communicate effectively with physicians, patients, and the public.
• Strong knowledge of medical practice operations and procedures.

Responsibilities

• Schedules surgeries and follow-up appointments as designated by physicians.
• Coordinates processes and routes paperwork to meet requirements.
• Establishes effective working relationships with physicians, staff, and management.

Skills

Communication

Organizational Skills

Problem Solving

Interpersonal Skills

Multitasking

Job description

Company Description

We are a group of providers united by our clinically integrated, high-performance network and shared belief that physician autonomy is key to improving healthcare. As a physician-led medical group, we provide the tools, talent, and technology that enable you to improve patient care and your practice’s economic outcomes. We remove administrative work to help you transition to and thrive in value-based care so you can focus on patients, not paperwork and policy.

Job Description

Location: Onsite at our care center -7900 Fannin St # 4000, Houston, TX 77054

The Surgical Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities Include Coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining preoperative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork.

Essential Job Duties:

• Coordinates and schedules surgeries, follow-up appointments as designated by physicians.

• Interact With patients’, physicians and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.

• Coordinate Processes and routes all paperwork as required to meet physician and facility requirements.

• Ensures efficient telephone communication.

• Document work processes as required.

• Follows all written protocols and procedures of the Clinic.

• Demonstrate courtesy and helpfulness toward patients and their families.

• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.

• Establish and maintain effective working relationships with physicians, staff, and management.

• Books surgeries based on physician volume maintaining appropriate standard turn-around times.

• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.

• Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPAA guidelines.

Qualifications

• 1+ year surgery scheduling or related experience; OB/GYN Preferred

• Must be able to communicate effectively with physicians, patients and the public.

• Capable of establishing good working relationships with both internal and external customers.

• Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures.

• Must be flexible and have the ability to multitask.

• Proficient in computers and relevant software applications and practice management technology.

• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.

• Possession of strong problem solving skills and sound judgment.

• Possession of strong organizational skills and exhibit a high level of quality through attention to detail and monitoring of work.

• Excellent verbal and written communication, as well as, exceptional interpersonal communication skills.

• Ability to work independently on assigned tasks as well as to accept direction on given assignments.

• Deals with confidential information and/or issues using discretion and judgment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.