Surgery Scheduler- Marietta

Wellstar Health System; Marietta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading health system is seeking a Surgery Scheduler in Marietta, GA. This full-time position focuses on scheduling surgeries, managing communication with staff and patients, and ensuring the surgery calendar is accurate. Applicants should have at least two years of experience in a surgical office setting and possess strong customer service skills.

Qualifications

• Minimum 2 years experience in a surgical office setting required.
• Strong customer service and organizational skills needed.
• Must be able to communicate in English.

Responsibilities

• Schedule surgeries and post to physicians' calendars.
• Coordinate with vendors for surgeries and obtain prior authorizations.
• Manage scheduling templates in Epic and handle scheduling errors.

Skills

Customer Service

Communication

Organizational Skills

Basic insurance knowledge

Medical Terminology

Education

High School Diploma or equivalent

Job description

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Shift: FT Day

The Scheduler functions under the direction of the Practice/Office Manager and Director of Practice Operations. Responsible for performing a wide variety of clerical procedures that requires independent judgment and initiative. Knows the existing lines of communication and authority, handles communications properly and is dependable and cooperative. Works with staff and understands appropriate scheduling process, willing to learn procedures/patient preps. Assist physician's and office staff with scheduling issues in a timely manner. Handle heavy phone volume. Must be flexible with work hours to meet department needs.

Facility: 55 Whitcher Street

Surgery Scheduler-Marietta

Shift: FT Day

The Scheduler functions under the direction of the Practice/Office Manager and Director of Practice Operations. Responsible for performing a wide variety of clerical procedures that requires independent judgment and initiative. Knows the existing lines of communication and authority, handles communications properly and is dependable and cooperative. Works with staff and understands appropriate scheduling process, willing to learn procedures/patient preps. Assist physician's and office staff with scheduling issues in a timely manner. Handle heavy phone volume. Must be flexible with work hours to meet department needs.

Core Responsibilities And Essential Functions

Scheduling Duties

• Scheduling surgeries
• Post the surgery to the physicians calendar
• Notify any vendors needed for the surgery
• Coordinate any co-surgeries with other physicians offices
• Obtaining prior authorization for surgeries
• Completing all paper work associated with the surgeries
• Faxing all paperwork associated with the surgery to the hospital as well as to the insurance company
• Manage scheduling templates for the providers in Epic
• Keeping the surgery calendar up to date and current
• Review the schedule for double bookings and scheduling errors that need to be corrected
• Review the records for all new patients requesting a new patient appointment and discuss these with physician/s to get a time frame that the patient needs
• Reviewing the physicians schedule to appropriately schedule patients based on their medical condition
• Complete forms and paper work for patients (FMLA, disability, etc.) and follow up with any additional information needed
• Other duties as assigned
  
  

Team Player

• Assists other areas of Scheduling when needed.
• Flexible with hours to meet the department needs.
• Meets Service Recovery and Customer Service Guidelines as needed.
• Provides appropriate telephone etiquette and scripting
  
  

Mentoring, Training and Education

• Assists in training new employees and assures proper documentation of training as needed.
• Assists other areas of Scheduling when needed.
• Understands existing lines of communication and authority, handles communications properly and is dependable and cooperative.
• Communicate scheduling issues to patient, facility, and/or office staff.
• Works well with Staff and understands appropriate department process.
  
  

Performs other duties as assigned

Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education

• High School Diploma or equivalent
  
  

Required Minimum Experience

Minimum 2 years experience working in a surgical office setting or medical scheduling Required

Required Minimum Skills

Strong customer service skills, good communication and organizational skills.

Basic insurance carrier and pre-certification knowledge and computer skills.

Medical Terminology preferred.

The individual must be able to communicate and understand verbal and written English language and display a positive attitude.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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