Surgery Scheduler Lead OBGYN

Banner Health Corporate

United States

On-site

USD 65,000 - 90,000

Full time

3 days ago
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Benefits offered by this job

Drug-free workplace

Job summary

Banner Health seeks a Surgery Scheduler Lead for the OB/GYN and surgical scheduling teams at University Medical Center Phoenix. You will guide Surgery Schedulers, support patient registration, and verify insurance while coordinating scheduling of procedures in women''s health.

The role demands 3–5 years in surgery scheduling, strong organization and communication, and the ability to train staff and improve processes. Schedule: Monday–Friday, 7:00 AM–5:30 PM in a high-volume academic setting.

Qualifications

  • Requires 3–5 years of surgery scheduling experience or equivalent in hospital OR scheduling or physician office scheduling.
  • Knowledge of medical terminology and payor contract terms.
  • Strong organizational, communication and teamwork skills; ability to meet deadlines and protect confidential information.

Responsibilities

  • Lead and mentor Surgery Schedulers; identify process improvements and act as a resource for complex scheduling accounts.
  • Verify current orders, authorization numbers, patient history, physicals and lab results in a timely manner.
  • Coordinate with Physicians, OR staff and leadership to ensure scheduling accuracy and efficiency.
  • Provide training on best practices for surgery scheduling and assist with ongoing education for department staff.

Skills

Surgery scheduling
Leadership
Training & mentorship
Communication

Education

High School Diploma or GED

Tools

Scheduling software
Microsoft Word
Microsoft Excel

Job description

Primary City/State: Phoenix, Arizona Department Name: C/P-Min Invasive Gynecol Surg Work Shift: Day Job Category: Administrative Services

The academic medicine difference. At the center of Banner - University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

The Obstetrics and Gynecology (OB/GYN) department at Banner University Medical Center Phoenix, also known as the University Medicine Women's Institute, offers a comprehensive range of services for women's health, including prenatal care, delivery, gynecological care, and more. As an Surgery Scheduler Lead, you will have the opportunity to provide direct support to our patients assisting with scheduling surgical procedures, registering patients, verifying insurance, for women's health. Seeking 2 years of experience.

The schedule is Monday-Friday from 7:00AM-5:30PM

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular, or obstetrical procedures using a computerized scheduling system. Uses expert skills and knowledge of surgical scheduling to provide guidance to Surgery Schedulers. Reviews surgery scheduling process to ensure efficiency. Leads the scheduling process to ensure the quality and accuracy are appropriate. Assists with improving the process by aligning with the OR staff, Leaders, and Physicians. Provides training and advice on best practices for surgery scheduling.

CORE FUNCTIONS
  • Provides training and mentorship to Surgery Schedulers within the department. Provides leadership, suggests process improvements, and serves as a resource for complex and sensitive surgery scheduling accounts.
  • Verifies Surgery Schedulers are acquiring current orders, authorization numbers, patient history and physicals, results of laboratory tests, etc. in a timely manner.
  • Builds strong working relationships with Surgery Schedulers, Physicians, Leadership and Hospital OR scheduling staff. Serves as the liaison between departments.
  • Assesses and identifies skills, competencies and areas of learning and instruction for new hires and existing Surgery Schedulers. Assists with the development of education and training within the specified area in collaboration with department leadership.
  • Continuously observes the surgery scheduling process for the department and makes recommendations for improvement. Identifies reasons for case cancellation and recommends plans to counter the cancellations in the department.
  • This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.
MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 3-5 years of surgery scheduling experience; preferably in hospital OR scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards. The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

Banner Health supports a drug-free work environment.

Privacy Policy.

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