Surgery Scheduler- ENT, Children's Hospital

UPMC; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

UPMC is hiring a full-time Surgery Scheduler for the Pediatric ENT Department, responsible for coordinating patient admissions and surgical schedules while ensuring a seamless patient experience. The role emphasizes interpersonal communication and effective organizational skills, along with providing essential administrative support in a healthcare setting.

Benefits

Health and welfare benefits (medical, vision, dental)

Exceptional retirement program

Paid time off and wellness programs

Competitive pay

Qualifications

• Experience in a healthcare setting preferred.
• Understanding of medical insurance and billing processes.
• Strong organizational skills necessary.

Responsibilities

• Coordinate and monitor patient follow-up through Refract Tracker and EPIC.
• Discuss and coordinate financial arrangements prior to surgery.
• Ensure all billing and insurance information is current and accurate.

Skills

Communication

Coordination

Problem Solving

Data Management

Job description

University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to join their team with the Pediatric ENT Department.

Hours: Monday-Friday, daylight hours, no nights, weekends or holidays!

Location: Children's Hospital of Pittsburgh

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do

Responsibilities:

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.