Patient Scheduler, Day, FT

Prisma; Greenville (SC); On-site; USD 35,000 - 42,000; Full time

Job summary

Prisma Health in Greenville, SC is seeking a scheduling specialist to coordinate admissions, diagnostics, and classes, ensuring referrals are reviewed for accuracy, staffed timely, and entered into the computer-based scheduling system.

The ideal candidate will have a high school diploma (or equivalent) and about two years of related experience, strong communication and customer-service skills, proficiency with telephone systems and computers, and knowledge of scheduling procedures and medical

Qualifications

• Knowledge of scheduling procedures and processes.
• Knowledge of services offered to provide accurate scheduling of clients.
• Strong communication skills with patients and staff.
• Customer-oriented service mindset.
• Proficiency with telephone equipment, voicemail, and computers; medical terminology preferred.

Responsibilities

• Schedules patients requiring admission, diagnostics, and/or classes.
• Receives referrals and reviews for accuracy; ensures timely staffing and entry into scheduling system.
• Maintains required logs and supports payroll processes as needed.
• May participate in recruitment/hiring and on-call responsibilities if supported.
• Performs other duties as assigned.

Skills

Scheduling procedures

Communication skills

Customer service

Telephone/computer proficiency

Medical terminology (preferred)

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.


• Receives telephone requests for services and referrals. Follows protocols for \"day of\", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.


• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.


• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.


• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.


• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent preferred


• Experience - Two (2) years of related work experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Knowledge of scheduling procedures


• Knowledge of services offered to provide accurate scheduling of clients.


• Communication skills


• Customer-oriented service skills


• Proficient in use of telephone equipment, voicemail, and computers


• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Cancer Centers - Faris Road

Facility

Greenville Memorial Hospital

Department

Revenue Cycle-Cancer Institute-CIF

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.