Surgery Scheduler- Ambulatory Surgery Center

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

UPMC in Pittsburgh seeks a meticulous Surgery Scheduler to coordinate outpatient procedures, testing, and post-operative visits. You will guide patients, provide instruction, and ensure every detail is in place for a smooth surgical journey.

In a fast-paced ambulatory surgery center, you’ll collaborate with surgeons, clinical teams, and staff, maintain accurate records in EPIC, and deliver exceptional customer service from scheduling through discharge.

Qualifications

• Experience coordinating outpatient surgical procedures.
• Strong communication and organizational skills.
• Customer service oriented.

Responsibilities

• Coordinate and schedule outpatient surgical procedures, pre-operative testing, and post-operative appointments.
• Guide patients through the surgical process, providing education, instructions, and exceptional customer service.
• Verify insurance coverage, obtain pre-certifications, and ensure all required documentation is completed accurately.
• Collaborate closely with surgeons, clinical teams, hospitals, and administrative departments to ensure smooth surgical coordination.
• Welcome and check in patients on the day of surgery while facilitating efficient patient flow.
• Serve as a compassionate point of contact for patients and families before, during, and after surgery.
• Maintain accurate patient records, insurance information, and surgical tracking data within EPIC and internal systems.
• Coordinate hospital admissions, reservations, and procedural requirements.
• Support department operations, physician education events, research initiatives, and special projects.
• Act as a trusted liaison between physicians, patients, families, and healthcare teams

Skills

Scheduling

Communication

Organization

Customer service

Tools

EPIC

Job description

Surgery Scheduler

Monday-Friday Daylight Schedule | No Weekends, Holidays, or Overnight Shifts | Ambulatory Surgery Center

Are you a highly organized professional who enjoys coordinating care, supporting patients, and keeping complex schedules running smoothly? Join our Ambulatory Surgery Center team and play a vital role in creating a seamless surgical experience for patients, families, physicians, and care teams.

In this fast-paced and rewarding role, you'll coordinate surgical procedures from start to finish, serve as a key liaison between patients and providers, and help ensure every detail is in place for a successful surgical journey. If you thrive on communication, organization, and making a difference in the patient experience, we'd love to meet you!

What You'll Do

Coordinate and schedule outpatient surgical procedures, pre-operative testing, and post-operative appointments

Guide patients through the surgical process, providing education, instructions, and exceptional customer service

Verify insurance coverage, obtain pre-certifications, and ensure all required documentation is completed accurately

Collaborate closely with surgeons, clinical teams, hospitals, and administrative departments to ensure smooth surgical coordination

Welcome and check in patients on the day of surgery while facilitating efficient patient flow

Serve as a compassionate point of contact for patients and families before, during, and after surgery

Maintain accurate patient records, insurance information, and surgical tracking data within EPIC and internal systems

Coordinate hospital admissions, reservations, and procedural requirements

Support department operations, physician education events, research initiatives, and special projects

Act as a trusted liaison between physicians, patients, families, and healthcare teams

Why You'll Love This Role

Monday through Friday daylight schedule

No weekends, holidays, or overnight shifts

Work in a collaborative ambulatory surgery center environment

Build meaningful relationships with patients and families

Be an essential part of delivering exceptional surgical care

Enjoy a role that combines patient interaction, coordination, scheduling, and operational support

The Impact You'll Make

Every surgery begins with exceptional coordination. In this role, you'll help ensure patients feel informed, supported, and prepared while keeping surgical schedules running efficiently. Your attention to detail and commitment to outstanding service will directly contribute to a positive experience for both patients and care teams.

Join a team where organization, compassion, and patient care come together to make a difference every day.