Surgery Scheduler

1106 Portercare Adventist Health System; United States; On-site; USD 28,000 - 44,000; Full time

Job summary

AdventHealth in Castle Rock, CO is seeking a Scheduling Coordinator to manage surgical appointments, collect demographics, insurance, and clinical data, and coordinate with physicians and office staff to maintain accurate schedules.

The role requires 3+ years in a healthcare setting, strong communication in English, and proficiency with MS Office and EHR scheduling. On-site, day shift, with competitive pay and benefits.

Qualifications

• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals [Required]
• Knowledge of commonly used concepts, practices, and procedures in the health care industry [Required]
• Must be able to read, write and speak conversational English [Required]
• Proficient computer skills and knowledge of Microsoft Office [Required]
• Ability to document accurately and concisely [Required]

Responsibilities

• Schedules patients for surgery and completes facility paperwork.
• Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks.
• Schedules surgeries with physicians and physician office staff using the method designated by the facility.
• Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes.
• Responds to multiple inquiries from telephone, intercom, and direct communication regarding scheduling of surgery and the main operating room suite.
• Prepares the advance surgical schedule, scrutinizes tentative schedules, and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc., reviewing other information that affects administration of the schedule.
• Maintains hospital schedules through various methods such as calls, faxes, etc.
• Assists with orientation of staff members as needed.
• Other duties as assigned.
• Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications.

Skills

Communication skills

Healthcare knowledge

English proficiency

MS Office proficiency

Accurate documentation

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

EHR scheduling software

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits from Day One:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule & Location

• Full time
• Shift: Day (United States of America)
• Address: 2352 Meadows Blvd
• City: Castle Rock
• State: Colorado
• Postal Code: 80109

Responsibilities:

• Schedules patients for surgery and completes facility paperwork.
• Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks.
• Schedules surgeries with physicians and physician office staff using the method designated by the facility.
• Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes.
• Responds to multiple inquiries from telephone, intercom, and direct communication regarding scheduling of surgery and the main operating room suite.
• Prepares the advance surgical schedule, scrutinizes tentative schedules, and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc., reviewing other information that affects administration of the schedule.
• Maintains hospital schedules through various methods such as calls, faxes, etc.
• Assists with orientation of staff members as needed.
• Other duties as assigned.
• Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications.

Knowledge, Skills, and Abilities:

• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals [Required]
• Knowledge of commonly used concepts, practices, and procedures in the health care industry [Required]
• Must be able to read, write and speak conversational English [Required]
• Proficient computer skills and knowledge of Microsoft Office [Required]
• Ability to document accurately and concisely [Required]

Education

High School Grad or Equiv [Required]

Work Experience

• 3+ years in a healthcare setting [Required]
• 1+ year of technical experience [Preferred]
• 1+ Electronic Health Record (EHR) scheduling experience [Preferred]

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$20.18 - $32.29

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.