Surgery Scheduler

CH01 CHE Fresenius Medical Care (Schweiz) AG; Riverside (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Performance-based bonuses

Job summary

Fresenius Medical Care is seeking a Patient Services Coordinator in Riverside, CA to manage surgery scheduling and front-office functions. The role involves coordinating pre-procedure communications, medical records, and payer-related data entry, while greeting patients and supporting admissions.

Strong organizational and communication skills are essential for this fast-paced health care setting. The position requires basic medical billing experience, proficiency with Microsoft Office, and the

Qualifications

• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks simultaneously in a healthcare setting.
• Experience with medical billing and medical records workflow is preferred.

Responsibilities

• Schedule and input appointments efficiently in the scheduling module.
• Coordinate pre-procedure activities and ensure completion of required steps.
• Verify insurance and assist with prior authorizations as needed.

Skills

Excellent communication skills

Multitasking

Adaptability

Patient interaction

Experience with medical billing

Education

High School Diploma or equivalent

Associate Degree or higher preferred

Tools

Microsoft Office

Job description

This role will have an emphasis on surgery scheduling in our Riverside, CA surgery center. The center is open Monday through Saturday.

PURPOSE AND SCOPE

As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Schedule and input all appointments scheduling module in a timely and efficient manner.
• Assure all pre-procedure/preoperative activities are scheduled or completed.
• Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters.
• Print patient schedule and pull patient charts daily.
• Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
• Assemble file and maintain patient medical records and financial records in a confidential and secure manner Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
• Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
• Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
• Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
• Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
• Perform daily encounter checks to assure reporting accuracy.
• – what is this? Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
• Assures documentation of logs of medical record release.
• Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
• Oversees the materials going in and out of the office including inventory shipments and deliveries.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk and computer work and interaction with patients facility staff and physicians.

SUPERVISION

None

EDUCATION

High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred

EXPERIENCE AND REQUIRED SKILLS

• 1 – 2 years’ related experience preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office is necessary.
• Excellent communication skills – verbal and written.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Rate: $25.00-28.94

Benefit Overview

This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Equal Opportunity Statement

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors Creating a future worth living. For patients. Worldwide. Every day.

About Fresenius Medical Care

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.