Surgery Scheduler

Dignity Health Medical Group; Redding (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Dignity Health Medical Group – North State in Redding, CA is seeking a Surgery Scheduler to coordinate surgical schedules, allocate resources, and ensure precise data entry across scheduling systems. The role requires strong organization, communication, and proactive maintenance of scheduling templates.

Ideal candidates will have excellent attention to detail and a patient-focused approach, enabling efficient workflows and high-quality service within a busy outpatient setting.

Qualifications

• High School Diploma or GED required, hireable at time of employment.

Responsibilities

• Coordinate complex surgical schedules and allocate resources across teams.
• Enter and maintain accurate data in scheduling systems and templates.
• Produce schedules and maintain templates to ensure smooth patient flow.
• Demonstrate strong customer service and professional communication in all interactions.

Skills

Scheduling proficiency

Organizational skills

Communication

Data entry

Education

High School Diploma or GED

Tools

Scheduling systems

Job description

Job Summary and Responsibilities

As our Surgery Scheduler, you will be a critical orchestrator of complex operational logistics, ensuring seamless alignment of resources, personnel, and services. Every day, you will expertly manage intricate scheduling and resource allocation while meticulously entering and maintaining data. You will also produce schedules, and oversee template maintenance. To be successful in this role, you will possess exceptional organizational skills, meticulous attention to detail, strong communication, and proficiency with scheduling systems. Your proactive approach and commitment to operational precision are paramount.

• Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.
• Consistently makes eye contact and smiles.
• Demonstrates active listening with positive can do attitude.
• Consistently respectful, concerned, and shows empathy.
• Uses scripted greeting. 'Thank you for choosing Dominican Medical Foundation, this is (your name) how can I help you'
• Uses scripted closing at every interaction. 'Is there anything else I can do for you' Over the phone and as patients leave the clinic.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire

Preferred

• Six (6) month's experience in an outpatient setting as a Medical Office Receptionistperforming similar duties or
• an equivalent amount of experience in a high-volume customer service role in another industry/environment working with referrals or scheduling surgeries or
• six (6) month's experience as a Medical OfficeReceptionist within Dignity Health Medical Foundation

Where You'll Work

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center – Mt. Shasta Mercy Medical Center – Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.

One Community. One Mission. One California