Surgery Scheduler

United Musculoskeletal Partners; Northern (KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare options

Dental & Vision Insurance

401(k) contributions

HSA/FSA

Disability & life insurance

EAP

PTO 4 weeks

Holidays & leave

Job summary

Panorama Orthopedics & Spine Center is seeking a full-time scheduler to efficiently manage surgical appointments and patient communications. You will coordinate with physicians, staff, and facilities to ensure timely scheduling and accurate message routing in a fast-paced clinical environment.

Responsibilities include booking and rescheduling surgeries, maintaining surgeon schedules, and guiding patients through pre-op information.

Qualifications

• Familiarity with medical terminology and office procedures.
• Experience using computer systems and basic software.
• Knowledge of scheduling and patient coordination.
• Strong communication and interpersonal skills.
• Ability to manage multiple appointments and messages.
• Attention to grammar, spelling, and professional writing.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Books, coordinates and reschedules patients’ surgical appointments.
• Relays necessary messages to physicians, staff, and facilities.
• Maintains and updates current information on physician’s surgery schedules.
• Coordinates surgery date/time and communicates via updated tracker.
• Discusses and counsels patients on surgery information and guidelines.
• Arranges for surgical assistant or second surgeon, neuromonitoring, and DME as necessary.
• Faxes pre-op test/clearance orders and instructs the patient to make an appointment.
• Informs patients of possible outside phone calls from DME and our business office.
• Other Functions: schedules pre-surgical conferences with physician, nurse or PA; cross-trains as needed.

Skills

Medical terminology

Computer skills

Medical office procedures

Scheduling coordination

Communication skills

Telephone etiquette

Detail-oriented

Teamwork

Job description

DESCRIPTION

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Panorama Orthopedics & Spine Center, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

Why UMP?

UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission - delivering high-quality spine care in a thriving clinical environment.

About Panorama Orthopedics & Spine Center

Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients' quality of life. As part of this team, you'll work alongside top spine specialists in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to the communities of Denver - where your expertise can truly make a difference.

Benefits:

• Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount

• Dental & Vision Insurance

• 401(k) with Annual Employer Contributions

• Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more

• Employee Assistance Program (EAP) : Employer-paid support for life's challenges

• Generous Paid Time Off :

• Up to 4 weeks of PTO starting out. (Increases with tenure)

• 7 paid holidays + 2 floating holidays

• Pay: $21-$25/hour, depending on experience

Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.

Applications accepted until Aug 21, 2026

Panorama Orthopedics & Spine Center

has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability.

Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Do More and Feel Better.

First and foremost: We recognize communication as our most vital tool. Every employee should focus on communicating across the system to ensure we are functioning as a team. This will require active communication with patients, team members in your department as well as other departments, managers, and physicians. You are encouraged and expected to look for ways to use communication to solve challenges and enhance the patient experience.

Summary

Schedules surgery appointments for patients in an efficient and timely manner

Essential Functions

• Provide excellent customer service to internal and external customers through prompt response and courteous communication.

• Books, coordinates and reschedules patients’ surgical appointments and post-op appointments. Relays necessary messages to physicians, staff, and facilities. Mails/emails detailed info to patients.

• Maintains and updates current information on physician’s surgery schedules, including block times at various hospitals

• Coordinates surgery date and time and communicates that through updated surgery tracker.

• Discusses and counsel's patients on surgery information, guidelines, facility, date, time etc.

• Arranges for surgical assistant or second surgeon, neuromonitoring, and/or DME as necessary

• Faxes surgeon’s pre-op test/clearance orders to Primary Care Physician and referring physician and instructs the patient to make an appointment

• Informs patients of possible outside phone calls from DME, hospitals and our own business office

• Schedules pre-surgical conferences with physician, nurse or physician assistant Other Functions:

Other Functions

• Enhances professional growth and development through in-services, meetings and education programs

• Covers co-workers and cross trains as necessary to meet the needs of the clinic

• Participates in POSC Clinic meetings regarding hospital scheduling policies, quality issues and other concerns as needed

• Other duties as assigned.

Skills

Knowledge of medical terminology, computer experience.

Knowledge of medical office procedures including surgery procedures and practices.

Knowledge of interrelationship of surgery department with laboratory and radiology.

Knowledge of grammar, spelling and punctuation to type patient information.

Skill in operating a computer, photocopy machine and fax.

Skill in answering the telephone in a pleasant and helpful manner.

Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions.

Ability to establish and maintain effective working relationships with patients, employees and the public

Company: Panorama Orthopedics & Spine Center

Job Type: Full-time

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