Surgery Referrals & Authorization Coordinator

Loma Linda University Health; Loma Linda (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Loma Linda University Health is seeking a Coordinator-Referral & Surgery to manage and coordinate insurance authorizations for services requiring approval. The role ensures referrals are complete and pre-certifications are processed, while supporting front office staff and patients with insurance-related issues.

Responsibilities include maintaining confidentiality, training staff, and providing high-quality service.

Qualifications

• High School Diploma or GED required.
• One year front office experience required.
• Clinical office experience preferred.

Responsibilities

• Manages and coordinates the authorization process for referrals and services requiring authorization.
• Processes pre-certifications for ancillary testing as required.
• Assists in directing front office personnel and monitors productivity.
• Provides assistance to clinical staff with insurance issues and patient referrals.

Skills

Insurance guidelines

ICD/CPT coding

Epic system

EOB interpretation

Typing 40 wpm

Office software

Multitasking under pressure

Attention to detail

Customer service

Education

High School Diploma or GED

Front office experience: 1 year

Tools

Epic system

Job description

Loma Linda University Health is seeking a Coordinator-Referral & Surgery to manage and coordinate insurance authorizations for services requiring approval. The role ensures referrals are complete and pre-certifications are processed, while supporting front office staff and patients with insurance-related issues.

Responsibilities include maintaining confidentiality, training staff, and providing high-quality service.